Phone: Call Screen - Caller can't hear the Google voice

[AccountsTM21]

Hi, i enabled call recording, remove call recording warnings and call screening. In the dialer settings the call screen is present and everything seems to be ok. Once i get a call and click on call screen the person who calls me doesn't hear anything. Otherwise the thing he says get transcripted correctly.

Steps:

1. Get a call
2. Click on Call Screen
3. See that the caller can't hear the google voice

System Information

• Device and model: Poco X4 Pro 5G (veux - 108mp version)

• ROM and Android version: Android 13 AOSP (Cherish OS 4.2)

• Is Google Dialer installed as system app: Yes it is

• Installed Magisk / other SU Manager version: Magisk 25.2 a468fd94

• Installed GoogleDialerMod version: version 1.06

• Installed Google Dialer version: 94.0.4888003600-pixel2022 versionCode 10681118

• Your device language (locale): it-IT

• Your location (country of the SIM and country where you are): Italy

Logcat

I can't provide a logcat as of now since my computer is out of use :(

[jacopotediosi]

Have you already tried to force close and reopen the Dialer multiple times (at least three)?

[jacopotediosi]

I'm closing this issue because:

• thread owner did not respond to request for more information (owner inactivity)
• I was unable to replicate the bug (working for me)
• the bug doesn't seem to affect other users than the thread owner (working for others)

[haliknihudas666]

Hi, im having this issue too. The caller can't hear anything from Google Assistant but can hear and transcribe the caller.
Im currently on the beta of dialer and the version installed now is 96.0.499579918-publicbeta

System Information

• Device and model: Poco X3 Pro
• ROM and Android version: Android 13 AOSP (EvolutionX 7.5)
• Is Google Dialer installed as system app: Yes it is
• Installed Magisk / other SU Manager version: Magisk 25.2
• Installed GoogleDialerMod version: version 1.06
• Installed Google Dialer version: 96.0.499579918-publicbeta versionCode 10836748
• Your device language (locale): en-US
• Your location (country of the SIM and country where you are): Philippines

[haliknihudas666]

I also tested it with the version you mentioned in #50 (comment) which is the com.google.android.dialer_94.0.488803600-publicbeta and still doesnt work for me

[Mojiberus]

Overview

Same problem: caller can't hear google assistant voice, only shows transcription of what assistant supposed to say.

Steps to Reproduce

1. Get a call
2. Tap "Call Screen"

Expected Behavior

3. Caller hears assistant

Actual Behavior

3. Caller hears you instead, assistant message provided, with decline and accept buttons untapable

Screenshots

System Information

• Device and model: Redmi Note 9 NFC 3/64 (merlinx)

• ROM and Android version: ArrowOS 12.1 GAPPS (Android 12L)

• Is Google Dialer installed as system app: Yes

• Installed Magisk / other SU Manager version: 25.2 (25200)

• Installed GoogleDialerMod version: versionName 1.06

• Installed Google Dialer version: 96.0.499579918-publicbeta; versionCode 10836748 minSdk=24 targetSdk=33

• Your device language (locale): [persist.sys.locale]: [ru-KZ]; [ro.product.locale]: [en-US]

• Your location (country of the SIM and country where you are):
  [gsm.operator.iso-country]: [kz,kz]
  [gsm.sim.operator.iso-country]: [kz,]

• Logs logs.txt

[jacopotediosi]

@Mojiberus can you please confirm you have already tried to force close and restart Google Dialer at least 3 times?
Also, if you go to Dialer-->Settings-->Spam and Call Screen-->Call Screen-->Voice and you click on "Voice 1" or "Voice 2", can you hear the assistant speaking?

[jacopotediosi]

Also for me the first calls after the initial setup are mute, but after a couple of Dialer force restarts it works.

[Mojiberus]

@Mojiberus can you please confirm you have already tried to force close and restart Google Dialer at least 3 times?

Yes, force stop 3+ times, repeating these steps I mentioned earlier, caller hears me instead.

Can you hear the assistant speaking?

Both of them

Also for me the first calls after the initial setup are mute, but after a couple of Dialer force restarts it works.

I'll try that, report back tomorrow

[Mojiberus]

So after some time, about 17 hours, force stopping dialer 3+ times, rebooting OS, and then force stopping dialer 3+ times still makes nothing - caller hears me, not the assistant, and accept/hang up buttons can't be tapped (can hang up only in notification).
Also I noted that going to Settings --> Spam and Call Screen --> Call Screen shows "Activating Call Screen (requires WiFi)" for about half a second and then vanishes.

[jacopotediosi]

So after some time, about 17 hours, force stopping dialer 3+ times, rebooting OS, and then force stopping dialer 3+ times still makes nothing - caller hears me, not the assistant, and accept/hang up buttons can't be tapped (can hang up only in notification). Also I noted that going to Settings --> Spam and Call Screen --> Call Screen shows "Activating Call Screen (requires WiFi)" for about half a second and then vanishes.

Thanks for your report and for your logcats. I'm looking at it (actually still not replicated it and no idea about what's going on).

[UltraHQ]

So after some time, about 17 hours, force stopping dialer 3+ times, rebooting OS, and then force stopping dialer 3+ times still makes nothing - caller hears me, not the assistant, and accept/hang up buttons can't be tapped (can hang up only in notification). Also I noted that going to Settings --> Spam and Call Screen --> Call Screen shows "Activating Call Screen (requires WiFi)" for about half a second and then vanishes.

Call screening never worked on custom roms / non-pixel phones. The issue you described was exactly, what I was experiencing on my old Samsung with Pixel experience rom. But without the mod.

So I don't think this is an GoogleDialerMod issue..

[jacopotediosi]

Call screening never worked on custom roms / non-pixel phones.

For me it works on a Xiaomi 11T Pro with stock MIUI 13 (Android 12).

[Mojiberus]

So after some time, about 17 hours, force stopping dialer 3+ times, rebooting OS, and then force stopping dialer 3+ times still makes nothing - caller hears me, not the assistant, and accept/hang up buttons can't be tapped (can hang up only in notification). Also I noted that going to Settings --> Spam and Call Screen --> Call Screen shows "Activating Call Screen (requires WiFi)" for about half a second and then vanishes.

Call screening never worked on custom roms / non-pixel phones. The issue you described was exactly, what I was experiencing on my old Samsung with Pixel experience rom. But without the mod.

So I don't think this is an GoogleDialerMod issue..

It is said that module was supposed to work on unsupported devices and/or countries, and there is no requirement to use pixel-like ROM, so I have my doubts about your claim

[haliknihudas666]

I tested this again using the latest update of Phone version 97.0.500562617-publicbeta and still caller cannot hear google assistant talking. I think this is a connected issue with "Silence call recording alerts" because that alert is cannot be heard also by the caller but i can hear it from my phone. This maybe really a google issue now. I still generated logs for reference.

logs.txt

[srt54558]

Does the call screening feature need the Google app itself? Also I disabled google assistant on phone setup.

I have a Huawei P20 Lite (ANE-LX1) with Android 13 AOSP and Gapps. Call screening can be clicked on call but the caller can't hear anything. And I can't see the text that should be read by google assistant on my screen when call screening is in use. I have force restarted the app many times and nothing worked.
I have the pixelify magisk module enabled and even with that it don't work. The phone mod app is the newest, just like the call app and I'm in Germany.

[Ashesh3]

@jacopotediosi Are there any new updates on this issue? What makes some ROMs work with screening where others don't. Any way for us to resolve this?

[chaoscreater]

I'm using Poco F1 running PixelOS Android 13.

I have Pixelify Magisk module installed and it's able to enable call recording and call screen for me. I can see them in the dialer settings.

For call screen, I can see the transcription text spoken by the caller. But they can't hear the assistant announcing that call screen is enabled. The Google Phone dialer version is v100. But I've also tried v94 and it doesn't make a difference.

Wifi is on. Google app is enabled (which I presume is needed for Google Assistant to work in the background). Have force closed dialer 5 times and cleared data for dialer and play store and play services and restarted phone, same issue.

I then tried this mod and it consistently makes things worse, by completely removing the call recording and call screen settings in the dialer. I've replicated this issue so many times now, by restoring to TWRP nandroid backup and then install GAppsMod and it would always fail to show even the call screen setting in the dialer.

[pcislocked]

same with arrowos 13 + ginkgo.

when silence annoucement enabled, call recording fails
when enabled, call recording works, but only i hear the announcement not the other part.

so it is kinda okay with me