Documents marked "Sent" even when email failed to be dispatched by Invoice Ninja. #9314
Replies: 5 comments 11 replies
-
Once an invoice is committed to being "sent" the balance increments to the amount owing. This defines the status change from "Draft" to "Sent". Perhaps |
Beta Was this translation helpful? Give feedback.
-
Sounds like in this case, status "Sent" describes the change in balance, not an actual dispatch of information to the client. And then for sent/failed sent a separate trigger from mailer? |
Beta Was this translation helpful? Give feedback.
-
=) Maybe there is a simple solution here too. |
Beta Was this translation helpful? Give feedback.
-
v5.8.38-C156 Still no notification about failed emails... Dashboard logs don't include any email notifications at all... |
Beta Was this translation helpful? Give feedback.
-
Setup
Interface
Checklist
Describe the bug
Invoices/Quotes and other emailed items are being marked as "Sent" even if they weren't actually sent and logs have records of failed emails. Confusing user experience and creating not needed follow up calls with clients about invoice not being paid, or quotes not viewed for example.
Steps To Reproduce
Send any email within Invoice Ninja with faulty email server config - dispatch will fail but the document will be marked as "Sent"
Expected Behavior
When email dispatch failed - change status of the document to "Failed to email" or something similar.
Additional context
Would be great to have logs showing what had failed to email - without it, significant amount of time wasted in search of a document with problems.
Screenshots
Logs
Beta Was this translation helpful? Give feedback.
All reactions