Migration to v5 created a Untitled Company - Can't delete this "Untitled Company"

[Buzzmovies]

When I got migrated to v5 (from v4) an Untitled Company or "New Company "was created
(I cannot remember the exact name, but I will refer to it as Untitled Company in this post.)

It became the default company even though I selected my company as the default in Settings.
It also remained "unactivated".

In the meantime, the Desktop app would always prompt me with a popup box when launching the app while the Web Version will always load this Untitled Company by default.

When I tried to delete this Untitled Company, it actually deleted my default company with all my data and the changes I made to my v5 since migration.
I could only delete this Untitled Company once "activated".

I am unable to post screenshots or try to reproduce this since I don't want to delete all my v5 changes and start over by re-migrating to v5 from my v4 portal.

I would suggest you do this test internally or try to delete an "unactivated" company to see if the issue is linked to the migration or any "unactivated" company.

Possible issues:

1. How (or why) did the Migration to v5 create this "Untitled company"
2. Why does this company remain the default company in the Web and Desktop version of the app (is it because it's not activated?)
3. Why was I unable to delete this Untitled Company until I activated it
4. Lastly, linked to point 3, when I deleted this "Untitled Company", it actually deleted the real company and not the Untitled Company.

[turbo124]

Navigate to the company you wish to be the default.

Then go To Settings > Account Management > Overview:

You will be able to set that company as the default.

There is always a blank company after a migration, this is due to the way the account is created via the migration system.

You can delete the company by navigating to it (via the company switcher in the top left corner)

Then navigate to Settings > Account Management > Danger Zone and click on the Delete Company Button.

[Buzzmovies]

Yes, when I did that, it did NOT delete the untitled company but the main (or default one).

Could it be because you can only delete "activated" companies? I dont want to try and risk deleting my main company again.

[turbo124]

You can delete any company. As long as you are performing the action from within the company you wish to delete you are safe.

As a precaution you can take a backup of your data prior to performing any of these actions.

[Buzzmovies]

Hello. I created this issue because it was not the behaviour I experienced.
I would suggest you try to replicate this in a sandbox following the exact steps I mentioned above.

[turbo124]

I cannot replicate

[Buzzmovies]

Oh well. too bad then.