SMTP error: invite email not being sent

[kiranRadhh]

Describe the bug
The invite email is not being sent using smtp. The smtp details have been added to the overlay file, but the values were not being fetched to the values.yaml file. So we explicitly added the smtp values in the values.yaml file.
The herald engine pod and container are up and running, but we are unable to find the log file.

Expected behavior
Invite email to be sent to the mailboxes of the user.

Screenshots
the herald service is running

log file missing

send mail service is running in the container

Additional context
SMTP details
smtp:
server: smtp.office365.com
email:
port: 587
password:

Could you please help us in resolving this issue. Thanks!

[kiranRadhh]

Hi @maxb-hystax , @nk-hystax

Could you please help us in resolving this issue. Thanks!

[nexusriot]

seems you're using incomplete config

1. You can re-run cluster with smtp config in user template

# SMTP server and credentials used for sending emails
smtp:
  server: address
  email: email@gmail.com
  port: 465
  password: my-password

2. or change smtp setting on running cluster
   on controller node

kubectl exec -it etcd-0 etcd-walker

then use etcd walker to complete set smtp settings (key /smtp)

[kiranRadhh]

Yeah, we did this and the details are already existing inside the etcd-0 pod. Attaching the screenshot.