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No device found within your Roborock account #597

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Ajhomepn opened this issue Feb 5, 2024 · 9 comments
Open

No device found within your Roborock account #597

Ajhomepn opened this issue Feb 5, 2024 · 9 comments

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@Ajhomepn
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Ajhomepn commented Feb 5, 2024

Version of the custom_component - 1.013

What vacuum are you using? - Roborok S8

Describe the bug - Everything was working last week until the vacuum cleaner became unavailable. I tried to reconnect without success ( everithing was working normaly on roborock app). I uninstalled and installed the integration, and not it only say " No device found within your Roborock account".

I have tried the HACS and "official" version's of the integration, always the same result , regardless the authentication method

A clear and concise description of what the bug is.

Debug log - N/A


Add your logs here.

@TobiasLeuschner
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Are u using Govee from HACS?

@Ajhomepn
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Ajhomepn commented Feb 6, 2024

Are u using Govee from HACS?

Yes, and it's working 😅

@Ajhomepn
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Ajhomepn commented Feb 8, 2024

I have already try to uninstall the govee and restart the robortock integration ... not work

@TobiasLeuschner
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Try to reinstall Roborock

@Frankymuc
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hi, its works fine here after remove govee

  1. uninstall govee
  2. restart HA
  3. uninstall Roborock Hacs Integration
  4. start HA again
  5. install hacs roborock (now the issue is solved > found the roborock
  6. restart HA
  7. finetuning roborock
  8. happy

@Ajhomepn
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hi, its works fine here after remove govee

  1. uninstall govee
  2. restart HA
  3. uninstall Roborock Hacs Integration
  4. start HA again
  5. install hacs roborock (now the issue is solved > found the roborock
  6. restart HA
  7. finetuning roborock
  8. happy

Can i install govee again after ?

Why this "incompatibility exists ? can not this be fixed ?

@TurboKanne
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Hello, I have the same problem as many others. I tried uninstalling Govee and then reinstalling Roborock, but unfortunately, it didn't work properly. What's strange is that both were still functioning for me with HA version 2024.1. The only thing I did differently was not updating Roborock to version 1.0.13; I kept it at 1.0.12.

After updating to HA 2024.2, even with Roborock 1.0.12, it's still not working.

@Mr-HaleYa
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Same as #510?
This works great for anyone having the issue. You can modify the files yourself until the pull goes through. Modify, restart, and the integration works.
LaggAt/hacs-govee#148

@TurboKanne
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With Update to 2024.3.1 everything is back to normal. Roborock and Govee work fine next to each other.

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5 participants