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[Bug]: Most viewed container not displaying #11313

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domlander opened this issue Apr 30, 2024 · 2 comments
Open

[Bug]: Most viewed container not displaying #11313

domlander opened this issue Apr 30, 2024 · 2 comments
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Bug Rota Any issues that have come in as part of rota. Useful for the person on rota to track their work.

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@domlander
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domlander commented Apr 30, 2024

What happened?

A reader has raised on Android web that the Most Viewed Container disappears and only reappears when reloading - refreshing their browser data by clearing the cache and restarting does not fix the issue

Browser Information:
Device: K - Android 10
Browser: Chrome 124.0.0.0
Window Size: 412 x 777
Screen Size: 412 x 915
Adblocker status: Off
Cookie Information:
gu_hide_support_messaging: true
gu_digital_subscriber: false
gu_paying_member: false
gu_recurring_contributor: false

Account Information:
User is not logged in / no attribute data available

Subscription Information:
User is not logged in / no subscription information available

Where is this happening?

https://www.theguardian.com/politics/2024/apr/29/snp-looks-to-unity-candidate-after-humza-yousaf-quits-as-first-minister

What is the impact?

It is at the least affecting Chrome users on Android. It does not look to be an issue on web. I am not able to reproduce the error every time.

Screenshots

Image 1 Image 2
home element
@domlander domlander added Bug Rota Any issues that have come in as part of rota. Useful for the person on rota to track their work. labels Apr 30, 2024
@domlander
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Note that when I was able to reproduce the error, I was on Android chrome, I scrolled to the bottom of the page very quickly and I was in the office so signal was spotty. Who know which of these facts are red herrings!

@alinaboghiu
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We think this was temporary?
Most viewed doesn't show on the adaptive website, perhaps related.

TODO

  • Remove most viewed altogether from the adaptive website
  • Remove merch low ad slot

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Labels
Bug Rota Any issues that have come in as part of rota. Useful for the person on rota to track their work.
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