google.generativeai.types.generation_types.BlockedPromptException: prompt_feedback { block_reason: OTHER }

[xxl4]

Description of the bug:

This is our model config and when have a few image don't work fine.

response

but when i use the same the image and content on google ai platform will give more info.

Thank you.

Actual vs expected behavior:

No response

Any other information you'd like to share?

No response

[singhniraj08]

@xxl4,

There are some filters that can't be turn off, these all go into the "OTHER" finish reason. For example: one of the non-configurable filters is child safety, which is a legal requirement.

These filters are set at Gemini API and can't be configured from SDK. For issues related to Gemini, we would suggest you to use "Send Feedback" option in Gemini docs and provide example prompts which can be sent to owners as an example of False Positive. Ref: Screenshot below. Thank you!

[mm-khalil1]

I am receiving the same error, but with text generation.
My prompts are basically about asking the model to rate a video transcript according to couple of questions about credibility (aims, sources, dates, etc). Each question along with the transcript is sent as a single prompt.

Anyone was able to avoid this error?

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Edit
I saw this in the documentation:

If you see BlockedReason.OTHER, the query or response may violate the terms of service or be otherwise unsupported.

Source:
https://ai.google.dev/gemini-api/docs/troubleshooting#safety-issues

[github-actions]

Marking this issue as stale since it has been open for 14 days with no activity. This issue will be closed if no further activity occurs.