You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
When cloning an entity the sons_cache of the cloned entity are saved in the new one, when I try to create a new ticket with the new entity an error is displayed and it is not possible to create the ticket.
Relevant log output
Resolved in this commit
https://github.com/verdanatech/glpi/commit/544afda12af8186b3a3079dc470b97eb6c2c0557
Software: Apache ()
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36
Server Software: Debian 12
Server Version: 10.11.6-MariaDB-0+deb12u1
Server SQL Mode: STRICT_TRANS_TABLES,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION
Parameters: verdanadesk@127.0.0.1/verdanadesk_glpi
Host info: 127.0.0.1 via TCP/IP
PHP version (7.4.33) is supported.
Sessions configuration is OK.
Allocated memory is sufficient.
mysqli extension is installed.
Following extensions are installed: dom, fileinfo, filter, libxml, json, simplexml, xmlreader, xmlwriter.
curl extension is installed.
gd extension is installed.
intl extension is installed.
zlib extension is installed.
The constant SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present.
Database engine version (10.11.6) is supported.
No files from previous GLPI version detected.
The log file has been created successfully.
Write access to /var/www/html/glpi-10.0.15/files/_cache has been validated.
Write access to /var/www/html/glpi-10.0.15/files/_cron has been validated.
Write access to /var/www/html/glpi-10.0.15/files has been validated.
Write access to /var/www/html/glpi-10.0.15/files/_dumps has been validated.
Write access to /var/www/html/glpi-10.0.15/files/_graphs has been validated.
Write access to /var/www/html/glpi-10.0.15/files/_lock has been validated.
Write access to /var/www/html/glpi-10.0.15/files/_pictures has been validated.
Write access to /var/www/html/glpi-10.0.15/files/_plugins has been validated.
Write access to /var/www/html/glpi-10.0.15/files/_rss has been validated.
Write access to /var/www/html/glpi-10.0.15/files/_sessions has been validated.
Write access to /var/www/html/glpi-10.0.15/files/_tmp has been validated.
Write access to /var/www/html/glpi-10.0.15/files/_uploads has been validated.
The following directories should be placed outside "/var/www/html/glpi-10.0.15":
‣ "/var/www/html/glpi-10.0.15/files" ("GLPI_VAR_DIR")
You can ignore this suggestion if your web server root directory is "/var/www/html/glpi-10.0.15/public".
PHP directive "session.cookie_httponly" should be set to "on" to prevent client-side script to access cookie values.
OS and PHP are relying on 64 bits integers.
exif extension is installed.
ldap extension is installed.
openssl extension is installed.
Following extensions are installed: bz2, Phar, zip.
Zend OPcache extension is installed.
Following extensions are installed: ctype, iconv, mbstring, sodium.
Write access to /var/www/html/glpi-10.0.15/marketplace has been validated.
Timezones seems loaded in database.
htmlawed/htmlawed version 1.2.14 in (/var/www/html/glpi-10.0.15/vendor/htmlawed/htmlawed)
phpmailer/phpmailer version 6.8.0 in (/var/www/html/glpi-10.0.15/vendor/phpmailer/phpmailer/src)
simplepie/simplepie version 1.5.8 in (/var/www/html/glpi-10.0.15/vendor/simplepie/simplepie/library)
tecnickcom/tcpdf version 6.7.5 in (/var/www/html/glpi-10.0.15/vendor/tecnickcom/tcpdf)
michelf/php-markdown in (/var/www/html/glpi-10.0.15/vendor/michelf/php-markdown/Michelf)
true/punycode in (/var/www/html/glpi-10.0.15/vendor/true/punycode/src)
iamcal/lib_autolink in (/var/www/html/glpi-10.0.15/vendor/iamcal/lib_autolink)
sabre/dav in (/var/www/html/glpi-10.0.15/vendor/sabre/dav/lib/DAV)
sabre/http in (/var/www/html/glpi-10.0.15/vendor/sabre/http/lib)
sabre/uri in (/var/www/html/glpi-10.0.15/vendor/sabre/uri/lib)
sabre/vobject in (/var/www/html/glpi-10.0.15/vendor/sabre/vobject/lib)
laminas/laminas-i18n in (/var/www/html/glpi-10.0.15/vendor/laminas/laminas-i18n/src)
laminas/laminas-servicemanager in (/var/www/html/glpi-10.0.15/vendor/laminas/laminas-servicemanager/src)
monolog/monolog in (/var/www/html/glpi-10.0.15/vendor/monolog/monolog/src/Monolog)
sebastian/diff in (/var/www/html/glpi-10.0.15/vendor/sebastian/diff/src)
donatj/phpuseragentparser in (/var/www/html/glpi-10.0.15/vendor/donatj/phpuseragentparser/src/UserAgent)
elvanto/litemoji in (/var/www/html/glpi-10.0.15/vendor/elvanto/litemoji/src)
symfony/console in (/var/www/html/glpi-10.0.15/vendor/symfony/console)
scssphp/scssphp in (/var/www/html/glpi-10.0.15/vendor/scssphp/scssphp/src)
laminas/laminas-mail in (/var/www/html/glpi-10.0.15/vendor/laminas/laminas-mail/src/Protocol)
laminas/laminas-mime in (/var/www/html/glpi-10.0.15/vendor/laminas/laminas-mime/src)
rlanvin/php-rrule in (/var/www/html/glpi-10.0.15/vendor/rlanvin/php-rrule/src)
ramsey/uuid in (/var/www/html/glpi-10.0.15/vendor/ramsey/uuid/src)
psr/log in (/var/www/html/glpi-10.0.15/vendor/psr/log/Psr/Log)
psr/simple-cache in (/var/www/html/glpi-10.0.15/vendor/psr/simple-cache/src)
psr/cache in (/var/www/html/glpi-10.0.15/vendor/psr/cache/src)
league/csv in (/var/www/html/glpi-10.0.15/vendor/league/csv/src)
mexitek/phpcolors in (/var/www/html/glpi-10.0.15/vendor/mexitek/phpcolors/src/Mexitek/PHPColors)
guzzlehttp/guzzle in (/var/www/html/glpi-10.0.15/vendor/guzzlehttp/guzzle/src)
guzzlehttp/psr7 in (/var/www/html/glpi-10.0.15/vendor/guzzlehttp/psr7/src)
glpi-project/inventory_format in (/var/www/html/glpi-10.0.15/vendor/glpi-project/inventory_format/lib/php)
wapmorgan/unified-archive in (/var/www/html/glpi-10.0.15/vendor/wapmorgan/unified-archive/src)
paragonie/sodium_compat in (/var/www/html/glpi-10.0.15/vendor/paragonie/sodium_compat/src)
symfony/cache in (/var/www/html/glpi-10.0.15/vendor/symfony/cache)
html2text/html2text in (/var/www/html/glpi-10.0.15/vendor/html2text/html2text/src)
symfony/css-selector in (/var/www/html/glpi-10.0.15/vendor/symfony/css-selector)
symfony/dom-crawler in (/var/www/html/glpi-10.0.15/vendor/symfony/dom-crawler)
twig/twig in (/var/www/html/glpi-10.0.15/vendor/twig/twig/src)
twig/string-extra in (/var/www/html/glpi-10.0.15/vendor/twig/string-extra)
symfony/polyfill-ctype not found
symfony/polyfill-iconv not found
symfony/polyfill-mbstring not found
symfony/polyfill-php80 in (/var/www/html/glpi-10.0.15/vendor/symfony/polyfill-php80)
symfony/polyfill-php81 in (/var/www/html/glpi-10.0.15/vendor/symfony/polyfill-php81)
symfony/polyfill-php82 in (/var/www/html/glpi-10.0.15/vendor/symfony/polyfill-php82)
league/oauth2-client in (/var/www/html/glpi-10.0.15/vendor/league/oauth2-client/src/Provider)
league/oauth2-google in (/var/www/html/glpi-10.0.15/vendor/league/oauth2-google/src/Provider)
thenetworg/oauth2-azure in (/var/www/html/glpi-10.0.15/vendor/thenetworg/oauth2-azure/src/Provider)
phpCas version 1.6.0 in (/usr/share/php/CAS/source)
Code of Conduct
Is there an existing issue for this?
Version
10.0.15
Bug description
When cloning an entity the sons_cache of the cloned entity are saved in the new one, when I try to create a new ticket with the new entity an error is displayed and it is not possible to create the ticket.
Relevant log output
Resolved in this commit https://github.com/verdanatech/glpi/commit/544afda12af8186b3a3079dc470b97eb6c2c0557
Page URL
http://localhost/glpi/front/ticket.form.php
Steps To reproduce
Clone an entity
Try opening a ticket with the cloned entity
Your GLPI setup information
Instruções de instalação e configuração
Server
GLPI constants
Libraries
SQL replicas
Notifications
Plugins list
Anything else?
No response
The text was updated successfully, but these errors were encountered: