Brother DCP-L5652DN Printers Invented as an Unmanaged Device

[erique-souza]

Bug reporting acknowledgment

Yes, I read it

Professional support

Still not applicable

Describe the bug

I believe that the reason for the Brother DCP-L5652DN printers not being inventoried is that the GLPI-Agent does not have the MIB registered for this printer model,
I did an snmpwalk to capture the data and I believe this data can be included so that in future versions the agent will be able to recognize it as a network printer and be able to do the snmp inventory

Below are the SNMP Walk files that I performed via Linux on the same terminal that the discovery agent is trying to inventory:

snmpwalk -c public -v2c 10.1.97.50 > /home/Fernando/printer10.1.97.50.txt && snmpwalk -c public -v2c 10.1.65.50 > /home/Fernando/printer10.1.65.50.txt

printer10.1.65.50.txt
printer10.1.97.50.txt

The serial number is on this MIB: SNMPv2-SMI::mib-2.43.5.1.1.17.1
In both cases, respectively:
SNMPv2-SMI::mib-2.43.5.1.1.17.1 = STRING: "U64198D3N295908"
SNMPv2-SMI::mib-2.43.5.1.1.17.1 = STRING: "U64198D3N295892"

Below is the GLPI-Agent debug 2 log and prints of the network discovery tasks

glpi-agent.log

To reproduce

1 - Have a printer model Brother DCP-L5652DN
2 - Having a registered SNMP credential validates access to the environment with the agent
3 - Register an SNMP Discovery task, search for the device and see that it is being brought in as an unmanaged device instead of a printer

Expected behavior

Device inventory as a network printer

Operating system

Linux

GLPI Agent version

1.7.3

GLPI version

10.0.14

GLPIInventory plugin or other plugin version

GLPI Inventory v1.3.5

Additional context

No response

[g-bougard]

Hi @erique-souza

Brother printer support has been enhanced in latest version. Can you try it ?