OSError: Command /opt/eff.org/certbot/venv/bin/python2.7 - setuptools pkg_resources pip wheel failed with error code 2

[xyombo]

when i run:

/certbot-auto renew  --no-self-upgrade --no-bootstrap

i got :

Requesting to rerun ./certbot-auto with root privileges...
Creating virtual environment...
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/virtualenv.py", line 2363, in <module>
    main()
  File "/usr/lib/python3/dist-packages/virtualenv.py", line 719, in main
    symlink=options.symlink)
  File "/usr/lib/python3/dist-packages/virtualenv.py", line 988, in create_environment
    download=download,
  File "/usr/lib/python3/dist-packages/virtualenv.py", line 918, in install_wheel
    call_subprocess(cmd, show_stdout=False, extra_env=env, stdin=SCRIPT)
  File "/usr/lib/python3/dist-packages/virtualenv.py", line 812, in call_subprocess
    % (cmd_desc, proc.returncode))
OSError: Command /opt/eff.org/certbot/venv/bin/python2.7 - setuptools pkg_resources pip wheel failed with error code 2

i've tried all ways in certbot issue #2883. Such as

export LC_ALL="en_US.UTF-8"
export LC_CTYPE="en_US.UTF-8"

, @chani 's answer and so on;

but ,they're didn't work for me

i guess it could be cause by using /opt/eff.org/certbot/venv/bin/python2.7, Could i change the default python2.7 path? Perhaps，there are other solutions ?

Thanks!

[astrakid]

i have the same problem.

[robertolopezlopez]

I can reproduce this problem as well

[astrakid]

The problem disappeared the next day for me.

[xyombo]

The problem disappeared the next day for me.

[robertolopezlopez]

I can reproduce this problem as well

I gave it a n-th try and also managed to get it working.

[johnstef99]

solved this problem by changing the default pip version!

1. check your pip and python version by typing pip --version and python --version.
2. If both of them don't version 2.7 edit /.bashrc by typing nano ~/.bashrc and add:
   alias pip='pip2' alias python='python2'
   these 2 lines at the top of the file
3. then type source ~/.bashrc
4. try to run cerbot command again and if it's not working try step 5
5. upgrade setuptools by typing pip install --upgrade setuptools --user

[bote100]

Step 5 doesn't helped!

[speedlight]

I had the same problem but in one run of the role everything start to wokr again :S wierd

[stale]

This issue has been marked 'stale' due to lack of recent activity. If there is no further activity, the issue will be closed in another 30 days. Thank you for your contribution!

Please read this blog post to see the reasons why I mark issues as stale.

[stale]

This issue has been closed due to inactivity. If you feel this is in error, please reopen the issue or file a new issue with the relevant details.

[nise]

Sorry,
I have the same problem. Some support for people not knowing python that much would be helpful.

[nise]

In my case pip was not installed. So I run sudo apt-get install python-pip, Then I tried to install wheel manually: pip install wheel. This failed because of missconfigured locals that could be fixed by the command export LC_ALL=C. After that I was able to run the certbot again.