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Empty popup on second opening (macOS Big Sur) #47

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PitWenkin opened this issue May 11, 2022 · 10 comments
Open

Empty popup on second opening (macOS Big Sur) #47

PitWenkin opened this issue May 11, 2022 · 10 comments
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bug Something isn't working macOS It concerns the macOS platform

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@PitWenkin
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Describe the bug
The popup with the detailed information is empty whenever I open it a second time. Regardless if it is the same message or a different one. Regardless of time passed since first opening it. Only a complete restart of thunderbird fixes the issue (but again only one popup-opening)

Reproduction steps
Click on "Spam Score"-Button twice to open the details popup.
Second popup is visually empty.
(It is however possible to select the content and copy/paste it somewhere else, which indicates that it's only a color problem?)

Expected behavior
Details should alway be visible.

Screenshots
First poup

Second popup

Thunderbird (please complete the following information):

  • OS: macOS Big Sur (11.6.1)
  • Version: 91.9.0 (and all previous versions released this year)

Spam Score add-on (please complete the following information):

  • Version: 1.4.0

Additional context
Works as intended on macOS Mojave (10.14.6) / TB 91.9.0 / SS 1.4.0
Focing dark or light theme does not make a difference

@PitWenkin PitWenkin added the bug Something isn't working label May 11, 2022
@dtill
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dtill commented Jul 7, 2022

exact same issue here with

  • OS: macOS Big Sur (11.6.7)
  • Thunderbird Version: 102.0.1 (64-Bit)
  • Spam Scores Version: 1.4.0

FYI: on macOS Monterey (12.4) with same plugin and thunderbird version the issue doesn't appear. so maybe a "Big Sur"-related problem..

@jk
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jk commented Aug 4, 2022

Same issue here:

  • OS: macOS Monterey (12.4.0)
  • Thunderbird Version: 102.1.0 (64-bit)
  • Spam Scores Version: 1.4.1

@friedPotat0
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Looks like it has something to do with current versions of macOS as I was not able to reproduce the error on Windows.

Unfortunately, I have no way of debugging it because I don't own a mac. I am always open for pull requests or other hints to solve the problem.

@friedPotat0 friedPotat0 added the macOS It concerns the macOS platform label Aug 4, 2022
@PitWenkin
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I tried to debug it using the Developer Tools, but my quest ended at

spamScores.repaint(win.id)

I don't understand how the Thunderbird add-on debugger works, and how to access the repaint function.
Also when using breakpoints the popup does not appear at all …

@friedPotat0 if you could point me in the right direction ?

@jk
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jk commented Aug 5, 2022

FYI: Interesstingly today the extension resumed working normally, so repeated clicks show the popud just fine. I've no clue what's triggering the behaviour.

@PitWenkin
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FYI: Interesstingly today the extension resumed working normally, so repeated clicks show the popud just fine. I've no clue what's triggering the behaviour.

I was offered TB 91.12.0 today, but the problem was still there after updating (and restarting)

@jk are you really on 102.1.0 or 102.0.1 (latest seems to be 102.0.3 according to https://www.thunderbird.net/en-US/thunderbird/releases/ ) ? If the 102 branch fixes the bug I might test it

@PitWenkin
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I just saw that the problem now also occurs on my other device

Works as intended on macOS Mojave (10.14.6) / TB 91.9.0 / SS 1.4.0

This is now macOS Mojave (10.14.6) / TB 91.12.0 / SS 1.4.1 and no longer works :(

@PitWenkin
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I got TB 91.13.0 today which did not fix the problem. Shortly after I got TB 102.2.0 which still does not fix the problem 🙁

In short, problem exist on:
macOS Mojave (10.14.6) / TB 102.2.0 / SS 1.4.1

@PitWenkin
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Today it works again …

macOS Mojave (10.14.6) / TB 102.2.0 / SS 1.4.1

Same as for @jk

FYI: Interesstingly today the extension resumed working normally, so repeated clicks show the popud just fine. I've no clue what's triggering the behaviour.

I also got the TB 102.2.0 update on the Big sur macOS of the initial report
This is now macOS Big Sur (11.6.8) / TB 102.2.0 / SS 1.4.1 and after several restarts still has the problem…

It seems that it is now back to being a macOS Big Sur only problem

@PitWenkin PitWenkin changed the title Empty popup on second opening Empty popup on second opening (macOS Big Sur) Aug 26, 2022
@PitWenkin
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Unfortunately, I have no way of debugging it because I don't own a mac.

@friedPotat0 I might be able to provide you with remote access to a mac (older model, non-admin account) if that would help

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