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No response during setup #293

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cuu123 opened this issue Apr 3, 2024 · 5 comments
Open

No response during setup #293

cuu123 opened this issue Apr 3, 2024 · 5 comments
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missing-info More information needed

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@cuu123
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cuu123 commented Apr 3, 2024

No response during setup
I tried several times on this laptop.
Please help!
pic

Please provide as many details as you can

  • What version of freerouting are you using?
    freerouting-1.9.0-windows-x64

  • On what platform did you run it? Windows, Linux, MacOS? 32-bit or 64-bit?
    Win10 64-bit

  • What EDA do you use? KiCad, KiCad with freerouting plugin, EAGLE, EasyEDA, other? What is its exact version?

  • What types of files are you working with? Can you attach the project files (.pro, .kicad_pcb, etc) or the exported DSN file?

  • Did you use any command line arguments?

  • Can you post a screenshot of the problem?

  • Can you include the latest, related log entries from the .log file?

  • Please list the detailed steps to reproduce the problem

  • What would you expect freerouting to do in this situation?

  • Is fixing this issue critical for your work?

@andrasfuchs
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@cuu123 Sorry, but that's not enough information.

Have you tried another computer? Can you replicate the problem there as well?

How is your CPU usage at this point? Do you have any logs recorded by the installer?

@andrasfuchs andrasfuchs added the missing-info More information needed label Apr 3, 2024
@andrasfuchs andrasfuchs added this to To do in Freerouting Project Board via automation Apr 3, 2024
@cuu123
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cuu123 commented Apr 3, 2024

Have you tried another computer? Yes, it works on my PC with AMD Ryzen 2400

Can you replicate the problem there as well? however, still not working on my laptop (i5 6300HQ CPU)

How is your CPU usage at this point? Normal around 60% for average

Do you have any logs recorded by the installer? How to check the logs?

@cuu123
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cuu123 commented Apr 4, 2024

paste the log content here

=== Logging started: 2024/4/4 7:06:42 ===
Action 7:06:42: INSTALL.
Action start 7:06:42: INSTALL.
Action 7:06:42: FindRelatedProducts. Searching for related applications
Action start 7:06:42: FindRelatedProducts.
Action ended 7:06:42: FindRelatedProducts. Return value 1.
Action 7:06:42: PrepareDlg.
Action start 7:06:42: PrepareDlg.
Info 2898.For WixUI_Font_Normal textstyle, the system created a 'Tahoma' font, in 0 character set, of 16 pixels height.
Info 2898.For WixUI_Font_Bigger textstyle, the system created a 'Tahoma' font, in 0 character set, of 24 pixels height.
Action 7:06:42: PrepareDlg. Dialog created
Action ended 7:06:42: PrepareDlg. Return value 1.
Action 7:06:42: AppSearch. Searching for installed applications
Action start 7:06:42: AppSearch.
AppSearch: Property: RM_RF48431AECBD69377EA800D62616352F20, Signature: regsearch44413c41962833c69ffb8268f3119343
Action ended 7:06:42: AppSearch. Return value 1.
Action 7:06:42: ValidateProductID.
Action start 7:06:42: ValidateProductID.
Action ended 7:06:42: ValidateProductID. Return value 1.
Action 7:06:42: CostInitialize. Computing space requirements
Action start 7:06:42: CostInitialize.
Action ended 7:06:42: CostInitialize. Return value 1.
Action 7:06:42: FileCost. Computing space requirements
Action start 7:06:42: FileCost.
Action ended 7:06:42: FileCost. Return value 1.
Action 7:06:42: CostFinalize. Computing space requirements
Action start 7:06:42: CostFinalize.
Action ended 7:06:42: CostFinalize. Return value 1.
Action 7:06:42: MigrateFeatureStates. Migrating feature states from related applications
Action start 7:06:42: MigrateFeatureStates.
Action ended 7:06:42: MigrateFeatureStates. Return value 0.
Action 7:06:42: WelcomeEulaDlg.
Action start 7:06:42: WelcomeEulaDlg.
Info 2898.For WixUI_Font_Title textstyle, the system created a 'Tahoma' font, in 0 character set, of 18 pixels height.
Action 7:06:42: WelcomeEulaDlg. Dialog created
Action ended 7:06:44: WelcomeEulaDlg. Return value 1.
Action 7:06:44: ProgressDlg.
Action start 7:06:44: ProgressDlg.
Action 7:06:44: ProgressDlg. Dialog created
Action ended 7:06:44: ProgressDlg. Return value 1.
Action 7:06:44: ExecuteAction.
Action start 7:06:44: ExecuteAction.
Action 7:07:15: CancelDlg. Dialog created

@andrasfuchs
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As far as I can tell we can't control the exact actions that are executed in the installer, and your installer failed somewhere at "Action start 7:06:44: ExecuteAction.".

I have no experience with the installer configuration, but you can try some settings in our MSI creation batch file 'create-distribution-windows-x64.bat'.

@cuu123
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cuu123 commented Apr 23, 2024

One solution I found involves setting it up on another computer and then copying the freerouting folder back to this laptop. It works fine. The only problem now is that it throws an error during booting. I pasted the snapshot as follows. It can be ignored currently.
snapshot error

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