ErrorCode 17999 #12808

jostster · 2024-04-17T20:48:35Z

Description

iOS users randomly receive ErrorCode 17999

 Error Domain=FIRAuthErrorDomain Code=17999 \"An internal error has occurred, print and inspect the error details for more information.\" UserInfo={FIRAuthErrorUserInfoNameKey=ERROR_INTERNAL_ERROR, NSLocalizedDescription=An internal error has occurred, print and inspect the error details for more information., NSUnderlyingError=0x302e96790 {Error Domain=FIRAuthInternalErrorDomain Code=3 \"(null)\" UserInfo={NSUnderlyingError=0x302c5a8b0 {Error Domain=com.google.HTTPStatus Code=401 \"(null)\" UserInfo={data={length = 284, bytes = 0x7b0a20 ... }, data_content_type=application/json; charset=UTF-8}}, FIRAuthErrorUserInfoDeserializedResponseKey={\n    code = 401;\n    errors =     (\n                {\n            domain = global;\n            message = \"Firebase App Check token is invalid.\";\n            reason = unauthorized;\n        }\n    );\n    message = \"Firebase App Check token is invalid.\";\n    status = UNAUTHENTICATED;\n}}}}"

Could be a regression of #11926 which was fixed. I am unable to replicate this locally but many users are saying they are encountering this with some saying a re-install isn't resolving it.

I feel that the AppCheck token isn't being re-generated when a 17999 error is received.

Reproducing the issue

Unable to repro locally, but users just attempt to login with username / password using signInWithEmailPassword with AppCheck enabled.

Firebase SDK Version

10.23.1

Xcode Version

15.3

Installation Method

Swift Package Manager

Firebase Product(s)

App Check, Authentication, Crashlytics, DynamicLinks

Targeted Platforms

iOS

Relevant Log Output

No response

If using Swift Package Manager, the project's Package.resolved

Expand Package.resolved snippet

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If using CocoaPods, the project's Podfile.lock

Expand Podfile.lock snippet

Replace this line with the contents of your Podfile.lock!

The text was updated successfully, but these errors were encountered:

google-oss-bot · 2024-04-17T20:48:38Z

I couldn't figure out how to label this issue, so I've labeled it for a human to triage. Hang tight.

ncooke3 · 2024-04-19T14:38:34Z

Hi @jostster, which App Check provider(s) are being used in the project?

jostster · 2024-04-23T20:08:32Z

Hi @jostster, which App Check provider(s) are being used in the project?

We are using AppAttestProvider(app: app)

jostster · 2024-05-01T16:44:25Z

Looks like more users are seeing this according to our support team. Users have stated they haven't changed devices but maybe they have restored from backup or for some reason the system is holding on to an old token?

ncooke3 · 2024-05-09T16:40:49Z

Users have stated they haven't changed devices but maybe they have restored from backup or for some reason the system is holding on to an old token?

In the case where the backup is creating the invalid state, the proposed fix for #12629 may address this.

jostster · 2024-05-09T16:45:07Z

Users have stated they haven't changed devices but maybe they have restored from backup or for some reason the system is holding on to an old token?

In the case where the backup is creating the invalid state, the proposed fix for #12629 may address this.

That is a possibility but I didn't see anything from that issue about 17999 error code. We have also asked users with this issue to delete and reinstall the application which they say isn't resolving their issue. I have added back code into our next release that will reset the attest key when a 17999 occurs. We will see if that resolves the issue.

google-oss-bot added the needs-triage label Apr 17, 2024

morganchen12 added api: appcheck and removed needs-triage labels Apr 17, 2024

paulb777 added the api: auth label Apr 17, 2024

ncooke3 added the needs-info label Apr 19, 2024

google-oss-bot added needs-attention and removed needs-info labels Apr 23, 2024

ncooke3 self-assigned this May 1, 2024

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ErrorCode 17999 #12808

ErrorCode 17999 #12808

jostster commented Apr 17, 2024 •

edited

google-oss-bot commented Apr 17, 2024

ncooke3 commented Apr 19, 2024

jostster commented Apr 23, 2024

jostster commented May 1, 2024

ncooke3 commented May 9, 2024

jostster commented May 9, 2024

ErrorCode 17999 #12808

ErrorCode 17999 #12808

Comments

jostster commented Apr 17, 2024 • edited

Description

Reproducing the issue

Firebase SDK Version

Xcode Version

Installation Method

Firebase Product(s)

Targeted Platforms

Relevant Log Output

If using Swift Package Manager, the project's Package.resolved

If using CocoaPods, the project's Podfile.lock

google-oss-bot commented Apr 17, 2024

ncooke3 commented Apr 19, 2024

jostster commented Apr 23, 2024

jostster commented May 1, 2024

ncooke3 commented May 9, 2024

jostster commented May 9, 2024

jostster commented Apr 17, 2024 •

edited