Installing eventum on Ubuntu

[khanpeach]

Hi Im trying to install eventum latest version on ubuntu 20.04 from the scratch, i followed these steps and still im getting internal server error 500. pls help me to install with the right steps

1. download the TAR file and extracted to the /var/www/html/eventum
2. tried to stup going to the browser as http://xxxx/eventum (throwing the error)

appreciate any help on this, may be im doing it wrong

[glensc]

which steps? what error?

[khanpeach]

initial Installation steps, first time when i extract the tar files into eventum folder within the root directory and when i point the /htdocs/ from web browser im getting the message to run the composer script and not sure how to run but execute the same command as in displayed in the browser (not showing anymore) then im getting the following internal server error
"This page isn’t working XXX is currently unable to handle this request.
HTTP ERROR 500

My OS is ubuntu 20.04 and pls suggest he best linux OS to install this latest version. earlier version i used to install just placing the files in the root web server director (v 2.2)

[glensc]

1. what eventum version. make step by step reproducible bug report
2. you do not need to run composer if you use release tarball
3. there's no bestt linux os, you just must match requirements on php version
4. probably easiest to set up is to use docker image, but it's not updated to the latest version at the moment
5. if you get 500 error, see the application or webserver logs for error details

[khanpeach]

hi thanks for the response, I tried installing with the docker and im getting the following error during the setup itself (when i click the start installation button)

http://xxx.xxx.xxx.xxx:8088/setup/

"Oops! An Error Occurred
The server returned a "500 Internal Server Error".
Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused."

checked the docker logs and couldn't find anything related to the error according to my knowledge

log :

root@vmi1296543:~# docker logs 1839170e2a14
2023-05-26 19:59:35+00:00 [Note] [Entrypoint]: Entrypoint script for MySQL Server 8.0.33-1.el8 started.
2023-05-26 19:59:35+00:00 [Note] [Entrypoint]: Switching to dedicated user 'mysql'
2023-05-26 19:59:35+00:00 [Note] [Entrypoint]: Entrypoint script for MySQL Server 8.0.33-1.el8 started.
2023-05-26 19:59:36+00:00 [Note] [Entrypoint]: Initializing database files
2023-05-26T19:59:36.321008Z 0 [Warning] [MY-011068] [Server] The syntax '--skip-host-cache' is deprecated and will be removed in a future release. Please use SET GLOBAL host_cache_size=0 instead.
2023-05-26T19:59:36.321181Z 0 [System] [MY-013169] [Server] /usr/sbin/mysqld (mysqld 8.0.33) initializing of server in progress as process 80
2023-05-26T19:59:36.394980Z 1 [System] [MY-013576] [InnoDB] InnoDB initialization has started.
2023-05-26T19:59:37.354337Z 1 [System] [MY-013577] [InnoDB] InnoDB initialization has ended.
2023-05-26T19:59:40.513779Z 6 [Warning] [MY-010453] [Server] root@localhost is created with an empty password ! Please consider switching off the --initialize-insecure option.
2023-05-26 19:59:48+00:00 [Note] [Entrypoint]: Database files initialized
2023-05-26 19:59:48+00:00 [Note] [Entrypoint]: Starting temporary server
2023-05-26T19:59:49.940112Z 0 [Warning] [MY-011068] [Server] The syntax '--skip-host-cache' is deprecated and will be removed in a future release. Please use SET GLOBAL host_cache_size=0 instead.
2023-05-26T19:59:49.984735Z 0 [System] [MY-010116] [Server] /usr/sbin/mysqld (mysqld 8.0.33) starting as process 124
2023-05-26T19:59:50.103232Z 1 [System] [MY-013576] [InnoDB] InnoDB initialization has started.
2023-05-26T19:59:50.988128Z 1 [System] [MY-013577] [InnoDB] InnoDB initialization has ended.
2023-05-26T19:59:51.683117Z 0 [Warning] [MY-010068] [Server] CA certificate ca.pem is self signed.
2023-05-26T19:59:51.687216Z 0 [System] [MY-013602] [Server] Channel mysql_main configured to support TLS. Encrypted connections are now supported for this channel.
2023-05-26T19:59:51.696319Z 0 [Warning] [MY-011810] [Server] Insecure configuration for --pid-file: Location '/var/run/mysqld' in the path is accessible to all OS users. Consider choosing a different directory.
2023-05-26T19:59:51.733515Z 0 [System] [MY-010931] [Server] /usr/sbin/mysqld: ready for connections. Version: '8.0.33' socket: '/var/run/mysqld/mysqld.sock' port: 0 MySQL Community Server - GPL.
2023-05-26T19:59:51.736226Z 0 [System] [MY-011323] [Server] X Plugin ready for connections. Socket: /var/run/mysqld/mysqlx.sock
2023-05-26 19:59:51+00:00 [Note] [Entrypoint]: Temporary server started.
'/var/lib/mysql/mysql.sock' -> '/var/run/mysqld/mysqld.sock'
Warning: Unable to load '/usr/share/zoneinfo/iso3166.tab' as time zone. Skipping it.
Warning: Unable to load '/usr/share/zoneinfo/leap-seconds.list' as time zone. Skipping it.
Warning: Unable to load '/usr/share/zoneinfo/leapseconds' as time zone. Skipping it.
Warning: Unable to load '/usr/share/zoneinfo/tzdata.zi' as time zone. Skipping it.
Warning: Unable to load '/usr/share/zoneinfo/zone.tab' as time zone. Skipping it.
Warning: Unable to load '/usr/share/zoneinfo/zone1970.tab' as time zone. Skipping it.

2023-05-26 19:59:59+00:00 [Note] [Entrypoint]: Stopping temporary server
2023-05-26T19:59:59.471408Z 10 [System] [MY-013172] [Server] Received SHUTDOWN from user root. Shutting down mysqld (Version: 8.0.33).
2023-05-26T20:00:01.335884Z 0 [System] [MY-010910] [Server] /usr/sbin/mysqld: Shutdown complete (mysqld 8.0.33) MySQL Community Server - GPL.
2023-05-26 20:00:01+00:00 [Note] [Entrypoint]: Temporary server stopped

2023-05-26 20:00:01+00:00 [Note] [Entrypoint]: MySQL init process done. Ready for start up.

2023-05-26T20:00:02.121258Z 0 [Warning] [MY-011068] [Server] The syntax '--skip-host-cache' is deprecated and will be removed in a future release. Please use SET GLOBAL host_cache_size=0 instead.
2023-05-26T20:00:02.123250Z 0 [System] [MY-010116] [Server] /usr/sbin/mysqld (mysqld 8.0.33) starting as process 1
2023-05-26T20:00:02.134814Z 1 [System] [MY-013576] [InnoDB] InnoDB initialization has started.
2023-05-26T20:00:02.703501Z 1 [System] [MY-013577] [InnoDB] InnoDB initialization has ended.
2023-05-26T20:00:03.330178Z 0 [Warning] [MY-010068] [Server] CA certificate ca.pem is self signed.
2023-05-26T20:00:03.330269Z 0 [System] [MY-013602] [Server] Channel mysql_main configured to support TLS. Encrypted connections are now supported for this channel.
2023-05-26T20:00:03.335195Z 0 [Warning] [MY-011810] [Server] Insecure configuration for --pid-file: Location '/var/run/mysqld' in the path is accessible to all OS users. Consider choosing a different directory.
2023-05-26T20:00:03.359245Z 0 [System] [MY-011323] [Server] X Plugin ready for connections. Bind-address: '::' port: 33060, socket: /var/run/mysqld/mysqlx.sock
2023-05-26T20:00:03.361460Z 0 [System] [MY-010931] [Server] /usr/sbin/mysqld: ready for connections. Version: '8.0.33' socket: '/var/run/mysqld/mysqld.sock' port: 3306 MySQL Community Server - GPL.

[glensc]

you posted logs of MySQL container. there's nothing interesting there.