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Gmail Notes

Adding email routing for a non-user email address

Sometimes you want to setup an email address that doesn't belong to a user, but routes to multiple people. For example, engineers@mydomain.com or hello@mydomain.com.

As an admin, login to the admin console and then navigate:

Apps > G Suite > Settings for Gmail > Advanced settings > Default routing > Add setting

  1. Add the single recipient: engineers@mydomain.com
  2. Prepend custom subject: sent to engineers@mydomain.com
  3. Also deliver to: The email addresses you want to route the email to

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https://support.google.com/mail/answer/6594?hl=en

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