Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

GMAIL Authentication Failure 3rd party mail app requires support for "Sign in with Google" #789

Open
canopusStar opened this issue Jun 10, 2022 · 12 comments

Comments

@canopusStar
Copy link

image
On May 30, you may lose access to apps that are using less secure sign-in technology

@marbetschar
Copy link
Member

For Reference:

OAuth support is on the roadmap for Mail. But for it to work, we first need to implement the Online Accounts Portal and add support for it in System Settings > Online Accounts: elementary/portals#19

@canopusStar
Copy link
Author

For Reference:

OAuth support is on the roadmap for Mail. But for it to work, we first need to implement the Online Accounts Portal and add support for it in System Settings > Online Accounts: elementary/portals#19

Is there a timeline for that - I imagine a lot of people out there wondering why their Gmail no longer works, if not for the notification from Gmail I would not have known at all.

@marbetschar
Copy link
Member

As usual we can't provide any fix timeline apart from "when its done".

My understanding of Googles announcement is simply, that they stop official support for the legacy authentication mechanisms. This does not imply, that apps using those mechanisms suddenly stop working at May 30th of 2022. It simply means, that problems may occur somewhen in the future - and if they do, Google wont fix them.

That said, you should be perfectly fine using things as they were for a little longer. Rest assured, we work on improving the situation from elementary's end in the meantime and don't wait for things to break.

@canopusStar
Copy link
Author

As usual we can't provide any fix timeline apart from "when its done".

My understanding of Googles announcement is simply, that they stop official support for the legacy authentication mechanisms. This does not imply, that apps using those mechanisms suddenly stop working at May 30th of 2022. It simply means, that problems may occur somewhen in the future - and if they do, Google wont fix them.

That said, you should be perfectly fine using things as they were for a little longer. Rest assured, we work on improving the situation from elementary's end in the meantime and don't wait for things to break.

Thanks for the update. Gmail authentication has stopped working (Hotmail as expected does still work). For others affected by Gmail authentication failure, Mozilla Thunderbird has implemented the Gmail auth and works well in the interim.

As a suggestion, perhaps Elementary might consider using Mozilla Thunderbird as the default email client in future builds?

@marbetschar
Copy link
Member

marbetschar commented Jun 20, 2022

Thanks for the update. Gmail authentication has stopped working (Hotmail as expected does still work). For others affected by Gmail authentication failure, Mozilla Thunderbird has implemented the Gmail auth and works well in the interim.

Do I understand correctly, that elementary Mail stopped working with Gmail even though you enabled access for "Less secure apps"? If so, that would be news to me - I thought this is still supposed to work (even though its not officially supported anymore)?

@canopusStar
Copy link
Author

Thanks for the update. Gmail authentication has stopped working (Hotmail as expected does still work). For others affected by Gmail authentication failure, Mozilla Thunderbird has implemented the Gmail auth and works well in the interim.

Do I understand correctly, that elementary Mail stopped working with Gmail even though you enabled access for "Less secure apps"? If so, that would be news to me - I thought this is still supposed to work (even though its not officially supported anymore)?

That is correct - support for 'less secure apps' has been removed and Elementary Mail does not work with Gmail anymore with constant authentication failure.

@Sonic1paRadise
Copy link

there is a workaround with app passwords, but you need 2fa enabled to do this

@arch3rtemp
Copy link

That's the big issue of this app and it's 2023 now. I have to use Thunderbird because of that but I like the look and feel of Elementary OS apps

@ftphikari
Copy link

As of now I can't seem to log into gmail at all, the app is basically dead for me.

@lenemter
Copy link
Member

@ftphikari You need to create an app password in your google account settings and use it as your password when adding a new IMAP account. Works for me, does it for you?

@ftphikari
Copy link

@lenemter sorry, too hard, couldn't be bothered,

@soup-bowl
Copy link
Sponsor

Until they can implement 2FA, For those using Mail and with 2FA setup (most people by now - they've been aggressively pushing it for a while now). Google has a good help documentation on generating App Passwords. Generally speaking this should suffice, and most providers support this approach (Microsoft & Apple offer similar).

Once you generate an App Password, you just use it in the password field like it was your regular password. Be mindful not to copy in spaces, or leave trailing spaces at the front/end, then it should work fine.

Bear in mind app passwords are designed to bypass 2FA, so be careful where you use them, and only ever use 1 app password for 1 purpose. Give it a good memorable name so you know it's being used for elementary Mail.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

7 participants