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Hanging up will cause elements on the UI to disappear. #2272

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YamatoRyou opened this issue Mar 17, 2024 · 2 comments
Open

Hanging up will cause elements on the UI to disappear. #2272

YamatoRyou opened this issue Mar 17, 2024 · 2 comments
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T-Defect Something isn't working: bugs, crashes, hangs, vulnerabilities, or other reported problems

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@YamatoRyou
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YamatoRyou commented Mar 17, 2024

Steps to reproduce

  1. Enter a room with Element Call enabled;
  2. Start a call;
  3. Hang it up.

Outcome

What did you expect?

n/a

What happened instead?

Once hung up, all visual elements in the Element Call will disappear, leaving only the gradient background color.
If you refresh the web page, the problem can be temporarily solved, but if you repeat the above steps, the problem will appear again.
This issue occurs during Element Call being embedded into Element Web.

As shown in the figure below, it shows what happens after Element Call starts the call and hangs up.
{36D8A31D-5139-A6E1-DB57-57EC9FA3F5D3}
{A79D5EE3-ED2E-B9E3-F636-785BA90F6090}
{0943950E-05E7-204C-ED89-6A16D7376173}

Operating system

x64 Windows 11 (10.0.22631)

Browser information

Catsxp 4.2.1 (Chromium 121.0.6167.137)

URL for webapp

Element Call 0.5.15 (Livekit)

Will you send logs?

No

@YamatoRyou YamatoRyou added the T-Defect Something isn't working: bugs, crashes, hangs, vulnerabilities, or other reported problems label Mar 17, 2024
@YamatoRyou YamatoRyou reopened this Mar 17, 2024
@robintown
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@YamatoRyou Could you share what version of Element Web you're using?

@YamatoRyou
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@YamatoRyou Could you share what version of Element Web you're using?

Element Desktop 1.11.61 (x64 Windows)
Element Web 4e492da1e496-react-3c6fd5862816-js-8e0ef5ff2cd9 (Develop)

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Labels
T-Defect Something isn't working: bugs, crashes, hangs, vulnerabilities, or other reported problems
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