call.element.dev connection issues

[eukara]

Steps to reproduce

Try accessing call.element.dev via a VPN, or change the local time I suppose.

Outcome

What did you expect?

The user to be able to join the Element Call video room.

What happened instead?

The connection timed out due to handshake errors.
Most likely because the web server at call.element.dev reports the wrong time?

Operating system

Browser

Browser information

Chrome 122.0.6261.70

URL for webapp

call.element.dev

Will you send logs?

No

[toger5]

This is in embedded mode right?
It seems like you are using the newest element web dev branch (that is expecting the widget to sent a content loaded event)
But the widget is not sending one. Which version (git commit) are u using for element call?

When accessing call.element.dev via a browser you should not get any widget related errors however...
Can you describe more in detail what exactly your setup is?

[eukara]

The main problem is not being able to open call.element.dev, this is using the latest version of Chrome:

Meanwhile, call.element.io works:

The user changed their timezone to not be automatic, they live in the East Coast of the United States, but have their timezone set to the West Coast as their business is there.
That's what's probably causing a handshake error, is what we're guessing.

Something is probably wrong with the configuration of the call.element.dev server.