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Could not login: "The username you entered doesn't appear to belong to an account. Please check your username and try again." #166

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MrAnglo00 opened this issue Jan 24, 2024 · 3 comments

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@MrAnglo00
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Ive been using 3.2.4 for the last couple months without issue. A couple days ago this error started appearing. Im certain my information is correct and my account is working. Ive tested on different accounts and different IP's but the result is still the same.

[E] Could not login: {"message": "The username you entered doesn't appear to belong to an account. Please check your username and try again.", "status": "fail", "error_title": "Incorrect username", "buttons": [{"title": "Try Again", "action": "dismiss"}], "invalid_credentials": true, "exception_name": "UserInvalidCredentials", "error_type": "invalid_user"}

@challi1337
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challi1337 commented Jan 25, 2024

Same issue on mine, good to know I'm not the only one.

Edit: Error message that showed up today instead of the other one
image

@turkiSA511
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I have the same issue today. Why does this happen?

@MrAnglo00
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Same issue on mine, good to know I'm not the only one.

Edit: Error message that showed up today instead of the other one image

Just started getting the same error a couple days ago (block_eu_user_login_in_old_app). Were you able to find a solution? My account that was created with an EU IP is getting the error but my other account created outside the EU isn't.

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