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[Bug] Authorization error when signing into sites using a Google account. #3422

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J0n-b0 opened this issue Aug 6, 2023 · 5 comments
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@J0n-b0
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J0n-b0 commented Aug 6, 2023

Describe the bug

I'm getting an authorization error anytime I try to sign into sites using a Google account. The image shows eBay, but any site has the same problem.

Screenshot_20230805-235407

How to Reproduce

  • Go to a site requiring a Google account to sign in (ex. ebay.com)
  • Put details in
  • Observe error

Expected behavior

It should sign in. I haven't been able to sign into things for months.

Environment

- DDG App Version: 5.164.2
- Device: Moto G7 Play
- OS: Android 10
@github-actions
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github-actions bot commented Aug 6, 2023

Thank you for opening an Issue in our Repository.
The issue has been forwarded to the team and we'll follow up as soon as we have time to investigate.
As stated in our Contribution Guidelines, requests for feedback should be addressed via the Feedback section in the Android app.

@joshliebe
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@J0n-b0 Hi there, I can reproduce this issue if I disable privacy protection on accounts.google.com, can you check if privacy protection is enabled in the overflow menu?
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@J0n-b0
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J0n-b0 commented Aug 24, 2023

@joshliebe Thank you for responding. Enabling privacy protection does seem to fix it. Don't know how it got disabled in the first place. However, I still believe that it's still a bug that could be addressed to avoid future headaches for others.

@J0n-b0
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J0n-b0 commented Sep 8, 2023

@joshliebe UPDATE: I am now getting the same error now, regardless of whether privacy protection is enabled. I'm not sure what I'm doing wrong if it's my end.

@VISHNUONE8
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Hey @joshliebe please double check if privacy protection is enabled. It should be the major reason for authentication error while signing using google.
Google sign in basically requires "Secure browsers policy" which can be met on DuckDuckGo browser by enabling Privacy Protection.
If the issue still persists , A detailed screenrecording or address of the site that you are trying to sign in would be of much help to reproduce the issue.
PS: I have tried signing in to ebay using google ,and i have encountered no error.

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