I can't withdraw my mercatox doge [Solved] #3190
ManoNeutro
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Replies: 1 comment 19 replies
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Maybe one of the devs can contact them, perhaps they are having an issue with a transaction not getting added to a block. Another sad possibility is lots of exchanges are going insolvent so they may just be stringing you along and are stealing money from customers. I hope not and hope for the best for you. |
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I've been trying for days to withdraw my dogecoins without success from Mercatox, detail, this problem comes from last year with the covid. I waited for them to resolve it until today, however, until today the problem has not been resolved. I suggested paying for them to solve it, since then, they have already sent me to the technical department and higher, but so far they have not solved the problem.. Sad I suggested that they send or exchange my dogecoins at market price, BTC 0.5 and pay for the losses I had sending money in the wallet, however they claim that the problem with doge will be solved soon, even though it's been more than a year since the problem.. Angry
I noticed contradictory things on the site, you can enter dogecoins on it, but you cannot withdraw or send to other users of the site, gets you stuck..
https://i.imgur.com/ogvUtGF.png
https://i.imgur.com/JYZksRr.png
https://i.imgur.com/spMOYyk.png
https://i.imgur.com/nGSYzcq.png
https://i.imgur.com/K7isvj8.png
Site: https://mercatox.com/
[solve] Mercatox allowed my withdrawal, here is my full review:
After reporting mercatox on reddit, github, twitter, facebook, google, police station, coinmarketcap, etc from the 6th to the 26th of December, my issue was resolved.
Note that I had to report it in all media to get a response at the height. They haven't fixed the doge transfer yet, it might even be true that they are fixing it.
I will not stop looking at people trapped in mercatox who were not the fight for what is theirs as I was, there are thousands of dollars stopped in mercatox with the deposit available.
The solution to the problem was strange. Hanna made an appointment with me so that on the 27th at 4 pm I would be online for her to make the transfer. At no time was the doge available for withdrawal, and yes it was done by them.
I also cannot help noticing that many messages I received from support were lies (as it seems to me), as there was no response from any department, not finance, authority or superior. Who appears there in the comment is a normal attendant. That is, does mercatox not have weak employees? I noticed this because Josh and Hanna were the ones who solved it, Murry seemed to try and the others didn't even care and sent automatic messages.
Reading what people say about mercatox, those who criticize say that they are taking advantage of people, keeping their money there without the right to withdraw. Those who defend her say she is very lazy.
Putting these two analyzes together, you deduce that you will only get what you want with this exchange if you react to its delay in some way, in chat, by email, or by reporting it. I also noticed that by email the solution was better than by chat.
My recommendation is not to put doge in mercatox until everything is resolved (they don't want to take the deposit). I thank the members of the bitcointalk forum who tried to help me in their own way, in the end I don't believe that your action really reached mercatox, but I thank you for your good intentions. Also, who shared and reported mercatox with me on twitter and reddit and github.
In the end I didn't get any response from a doge developer about what is happening with mercatox. I even tried, but it didn't work, what happened was that the doge community on twitter tried to find them and report them.
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