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Appending spaces to Account ID on sign in page and logging in with valid credentials results in unresponsive interface and white screen #642

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codycooperross opened this issue Aug 25, 2022 · 1 comment
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codycooperross commented Aug 25, 2022

Describe the bug

When logging in with valid credentials at the sign in page https://doi.datacite.org/sign-in, if a space is appended to an Account ID, the page refuses inputs and eventually displays a white screen.

Expected Behaviour

The user is able to login as expected when accidentally appending spaces to their Account ID.

Steps to Reproduce

  1. Go to https://doi.datacite.org/sign-in
  2. Enter a valid Account ID with one or more spaces appended.
  3. Enter the account's password.
  4. The page will refuse inputs and eventually display a white screen. This will persist until the cookie for the page is deleted.

Proposal

Hypothesis

The appended spaces seems to cause issues in which the system calls URLs like /repositories/delft.isric%20, which return 204 responses. See here. Unclear if this is the source of the issue.

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@codycooperross codycooperross self-assigned this Aug 25, 2022
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codycooperross commented Jan 22, 2024

Whitespace entered in the username of the login screen may also produce unexpected behavior in other screens depending on the user environment, like missing information in account details. See https://app.frontapp.com/open/cnv_b2bf1ed?key=GHvAiFqSOfcz96bRt4lMnYVLCFw7lWS7

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