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new Install white page no theme #749

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riaanp78 opened this issue May 13, 2024 · 8 comments
Open

new Install white page no theme #749

riaanp78 opened this issue May 13, 2024 · 8 comments

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@riaanp78
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Don't know if this is a bug or a missing step in the documentation, but after the online installer saves the config and I refresh the page the page shows basic html without any themes. Almost like it is not finding it.

Just want to point out again that this is a initial install, nothing else has been done yet (no changes made expect the online installer)

php version: 8.2
nginx
Debian 12

@danpros
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danpros commented May 13, 2024

Hello,

Please install php-fpm, php-mbstring, php-xml, php-common, php-cli, php-curl, php-zip, and php-intl.

Example nginx configuration

@riaanp78
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I was missing this package from your list: php-curl, still only a white screen instead of theme.

image

@riaanp78
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info.pdf

If it helps. I created a php info pdf to show all the modules.

@danpros
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danpros commented May 14, 2024

Seems the CSS not loaded, please check the server error log. Is this visiting the site using https URL? if yes make sure the site url in admin also using the https and not just http.

@riaanp78
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Server log has no 404 errors. I was testing it on LAN without https .e.g http://192.168.1.101:8080/.

@danpros
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danpros commented May 14, 2024

It doesn't have to be an error 404, it can be another error message related to theme resources. Try to visiting the CSS file using the browser. Example:

https://www.htmly.com/themes/htmly/assets/css/bootstrap.min.css

@riaanp78
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riaanp78 commented May 15, 2024

I got a 404 error when i tried to access the CSS directly. let me try something first. Could be my PHP install is not working 100%, will install wordpress or any other PHP based application and check quick.

@vdbhb59
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vdbhb59 commented May 19, 2024

You seem to have access error for direct files and resources. That is why the theme or anything else is not loading. Do a clean install after a system reboot. See what happens.

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3 participants