Unable to access version 9 after purchse

[gds2817]

System information

• Windows OS version: Win11 (64)
• ImageGlass version: 9
• ImageGlass release: Microsoft Store

To Reproduce

Steps to reproduce the behavior:

1. Purchased 12/02/2023, Order Number: 2736673956
2. Getting error message and don't know how to proceed:
3. C:\ProgramFiIes\WindowsApps\9662DuongDieuPhap.ImageGIass_9,0.13.0 x 64_xjrmsr...ImageGIass,exe
4. CLip license device ID does not match the device ID in the bound device license.

Actual behavior

Expected behavior

Screenshots / Video / Sample image file

Additional context

[d2phap]

@gds2817
This problem is from MS Store, you can try these links to check if it helps

• https://answers.microsoft.com/en-us/windows/forum/all/clip-license-id-does-not-match-the-device-in-the/516d78bc-5eb8-4670-8d57-a82b7a128a47
• https://www.reddit.com/r/techsupport/comments/wfp7r4/clip_license_device_id_does_not_match_the_device/