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Error message “999” appears when attempting to open a vault in iOS Files app
What software is involved?
Operating System: iOS 17.5 (21F5058e)
Cryptomator: 2.5.2 (1228)
OneDrive: 15.10.3
Volume Type
None
Steps to Reproduce
Go to Cryptomator app
Attempt to open desired vault
Error message appears (see ”Actual behavior“)
Expected Behavior
I expected the vault to open, as it did in the past.
Actual Behavior
An error message appears. It suggests that I may be using an incorrect version of Cryptomator, and/or that my vault was created with an incompatible version.
Vault version 999 is unsupported. This vault has been created with an older or newer version of Cryptomator.
Reproducibility
Always
Relevant Log Output
No response
Anything else?
No response
The text was updated successfully, but these errors were encountered:
I discovered that this problem occurred after I renamed the vault’s containing folder, which exists on OneDrive. I then attempted to use the “move” feature, which didn’t work. (An error appeared saying the vault with the same name already existed.)
I was able to ultimately fix the issue by deleting the vault and then adding it from the re-named folder.
While my specific issue has been resolved, I think this still may need to be classified as a bug. An ideal fix could include:
A more useful error message after a containing folder is renamed; the 999 error was unhelpful.
Ensuring that the “move” feature works better given the scenario described herein; the “already exists” message was unhelpful.
Please agree to the following
Summary
Error message “999” appears when attempting to open a vault in iOS Files app
What software is involved?
Volume Type
None
Steps to Reproduce
Expected Behavior
I expected the vault to open, as it did in the past.
Actual Behavior
An error message appears. It suggests that I may be using an incorrect version of Cryptomator, and/or that my vault was created with an incompatible version.
Reproducibility
Always
Relevant Log Output
No response
Anything else?
No response
The text was updated successfully, but these errors were encountered: