Cryptomator window is completely white when restarting macOS and selecting "Lock and quit"

[nickasd]

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• I have searched existing issues for duplicates
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Summary

Cryptomator window is completely white when restarting macOS and selecting "Lock and quit"

What software is involved?

• Operating System: macOS 14.3.1
• Cryptomator: 1.12.0

Volume Type

FUSE-T

Steps to Reproduce

1. Unlock some vault.
2. Restart macOS. Select "Lock and quit" in Cryptomator to confirm the restart.
3. Wait until Cryptomator launches, if necessary activate it by clicking the Dock icon.

Expected Behavior

Cryptomator should relaunch as during a normal launch.

Actual Behavior

The Cryptomator window is completely white.

Reproducibility

Always

Relevant Log Output

No response

Anything else?

No response

[overheadhunter]

@tobihagemann I suppose you have 14.3.1 as well? Can you reproduce this?

I can't really explain why "lock and quit" should have any influence on the behaviour after a fresh start, though.

[nickasd]

@tobihagemann I suppose you have 14.3.1 as well? Can you reproduce this?

I can't really explain why "lock and quit" should have any influence on the behaviour after a fresh start, though.

Yes. It happened once, then I tried by explicitly locking the vault before restarting macOS and it didn't happen, and when I did "lock and quit" again, it happened again.

[tobihagemann]

Just wanted to mention that I'm unable to reproduce this. I also can't explain why "lock and quit" should make any difference in this scenario. Sounds more like a coincidence to me.

What do you mean by the following?

Wait until Cryptomator launches, if necessary activate it by clicking the Dock icon.

Which settings have you changed? Did you enable "Launch Cryptomator on system start"? And what about "Hide window when starting Cryptomator"?

[nickasd]

What do you mean by the following?

Wait until Cryptomator launches, if necessary activate it by clicking the Dock icon.

I mean in case the app window is not visible, you can show it by clicking the app Dock icon.

Which settings have you changed? Did you enable "Launch Cryptomator on system start"? And what about "Hide window when starting Cryptomator"?

I didn't change any settings. I just have macOS automatically restore all apps and windows that were open when shutting down.

[tobihagemann]

I just wanted to mention that I was able to observe this behavior after my Mac crashed after a power outage. 😅 I believe this is quite important to reproduce the error:

I just have macOS automatically restore all apps and windows that were open when shutting down.

The only thing I noticed in my log files was that the state of some vaults couldn't be checked because they were located in cloud storage services that use the File Provider Extension. And they probably didn't start up yet.

12:58:43.962 [JavaFX Application Thread] WARN  o.c.common.vaults.VaultListManager - Failed to determine vault state for <redacted>
java.io.IOException: Operation timed out
	at java.base/sun.nio.ch.UnixFileDispatcherImpl.read0(Native Method)
	at java.base/sun.nio.ch.UnixFileDispatcherImpl.read(Unknown Source)
	at java.base/sun.nio.ch.IOUtil.readIntoNativeBuffer(Unknown Source)
	at java.base/sun.nio.ch.IOUtil.read(Unknown Source)
	at java.base/sun.nio.ch.IOUtil.read(Unknown Source)
	at java.base/sun.nio.ch.FileChannelImpl.read(Unknown Source)
	at java.base/sun.nio.ch.ChannelInputStream.read(Unknown Source)
	at java.base/sun.nio.ch.ChannelInputStream.read(Unknown Source)
	at java.base/java.nio.file.Files.read(Unknown Source)
	at java.base/java.nio.file.Files.readAllBytes(Unknown Source)
	at java.base/java.nio.file.Files.readString(Unknown Source)
	at org.cryptomator.desktop@1.12.3/org.cryptomator.common.vaults.VaultConfigCache.readConfigFromStorage(VaultConfigCache.java:61)
	at org.cryptomator.desktop@1.12.3/org.cryptomator.common.vaults.VaultConfigCache.reloadConfig(VaultConfigCache.java:30)
	at org.cryptomator.desktop@1.12.3/org.cryptomator.common.vaults.VaultListManager.create(VaultListManager.java:100)
	at java.base/java.util.stream.ReferencePipeline$3$1.accept(Unknown Source)
	at java.base/java.util.AbstractList$RandomAccessSpliterator.forEachRemaining(Unknown Source)
	at java.base/java.util.stream.AbstractPipeline.copyInto(Unknown Source)
	at java.base/java.util.stream.AbstractPipeline.wrapAndCopyInto(Unknown Source)
	at java.base/java.util.stream.AbstractPipeline.evaluate(Unknown Source)
	at java.base/java.util.stream.AbstractPipeline.evaluateToArrayNode(Unknown Source)
	at java.base/java.util.stream.ReferencePipeline.toArray(Unknown Source)
	at java.base/java.util.stream.ReferencePipeline.toArray(Unknown Source)
	at java.base/java.util.stream.ReferencePipeline.toList(Unknown Source)
	at org.cryptomator.desktop@1.12.3/org.cryptomator.common.vaults.VaultListManager.addAll(VaultListManager.java:83)
	at org.cryptomator.desktop@1.12.3/org.cryptomator.common.vaults.VaultListManager.<init>(VaultListManager.java:52)
	at org.cryptomator.desktop@1.12.3/org.cryptomator.launcher.DaggerCryptomatorComponent$CryptomatorComponentImpl$SwitchingProvider.get(DaggerCryptomatorComponent.java:9494)
	at dagger@2.50/dagger.internal.DoubleCheck.get(DoubleCheck.java:47)
	at org.cryptomator.desktop@1.12.3/org.cryptomator.launcher.DaggerCryptomatorComponent$FxApplicationComponentImpl$SwitchingProvider.get(DaggerCryptomatorComponent.java:8939)
	at dagger@2.50/dagger.internal.DoubleCheck.get(DoubleCheck.java:47)
	at org.cryptomator.desktop@1.12.3/org.cryptomator.launcher.DaggerCryptomatorComponent$FxApplicationComponentImpl$SwitchingProvider.get(DaggerCryptomatorComponent.java:8926)
	at dagger@2.50/dagger.internal.DoubleCheck.get(DoubleCheck.java:47)
	at org.cryptomator.desktop@1.12.3/org.cryptomator.launcher.DaggerCryptomatorComponent$FxApplicationComponentImpl.application(DaggerCryptomatorComponent.java:8897)
	at org.cryptomator.desktop@1.12.3/org.cryptomator.launcher.Cryptomator$MainApp.start(Cryptomator.java:143)
	at javafx.graphics@21.0.1/com.sun.javafx.application.LauncherImpl.lambda$launchApplication1$9(Unknown Source)
	at javafx.graphics@21.0.1/com.sun.javafx.application.PlatformImpl.lambda$runAndWait$12(Unknown Source)
	at javafx.graphics@21.0.1/com.sun.javafx.application.PlatformImpl.lambda$runLater$10(Unknown Source)
	at java.base/java.security.AccessController.doPrivileged(Unknown Source)
	at javafx.graphics@21.0.1/com.sun.javafx.application.PlatformImpl.lambda$runLater$11(Unknown Source)
	at javafx.graphics@21.0.1/com.sun.glass.ui.InvokeLaterDispatcher$Future.run(Unknown Source)

And if I recall correctly, I was able to open Cryptomator "normally" by closing the window and re-opening it via the menu bar icon. However, the vaults that timed out were somehow broken, and I had to restart Cryptomator in order to unlock them.