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Hello everyone, we identified an error in the advanced filters, in which the platform does not respect the filter, and new conversations are displayed even though they are not part of the conditions.
As in the example in the video, where the filter is used to display conversations from a certain box, but other conversations from other boxes also appear.
To Reproduce
Below we are sending a video, showing that when performing a simple filter on the inbox, other conversations that were not part of that box were displayed.
This problem usually occurs when a new conversation is opened on the platform and you have the filter enabled.
Filter_Error.mp4
Expected behavior
It is expected that when performing the filter, only conversations that fit the parameters that we passed in the filter will be presented.
Environment
app.chatwoot.com
Cloud Provider
None
Platform
None
Operating system
No response
Browser and version
No response
Docker (if applicable)
No response
Additional context
No response
The text was updated successfully, but these errors were encountered:
Describe the bug
Hello everyone, we identified an error in the advanced filters, in which the platform does not respect the filter, and new conversations are displayed even though they are not part of the conditions.
As in the example in the video, where the filter is used to display conversations from a certain box, but other conversations from other boxes also appear.
To Reproduce
Below we are sending a video, showing that when performing a simple filter on the inbox, other conversations that were not part of that box were displayed.
This problem usually occurs when a new conversation is opened on the platform and you have the filter enabled.
Filter_Error.mp4
Expected behavior
It is expected that when performing the filter, only conversations that fit the parameters that we passed in the filter will be presented.
Environment
app.chatwoot.com
Cloud Provider
None
Platform
None
Operating system
No response
Browser and version
No response
Docker (if applicable)
No response
Additional context
No response
The text was updated successfully, but these errors were encountered: