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Recebe mas não envia o email #9294

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suporteprevermed opened this issue Apr 24, 2024 · 2 comments
Open

Recebe mas não envia o email #9294

suporteprevermed opened this issue Apr 24, 2024 · 2 comments
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Bug 📮 channel/email Issues related to email channel SMTP/IMAP implementation waiting-for-reply

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@suporteprevermed
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Describe the bug

Tenho 2 caixas de entrada de email.
Estou recebendo os e-mails normalmente.
Mas ao responder, o destinatario não recebe a msg.
Gostaria de ajuda para para saber como resolver.

To Reproduce

Caixa de entrada
e-mail
resposta
não chega ao destino

Expected behavior

No response

Environment

Other [please specify in the description]

Cloud Provider

Other [please specify in the description]

Platform

None

Operating system

No response

Browser and version

No response

Docker (if applicable)

No response

Additional context

VPS - Hetzner

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linear bot commented Apr 24, 2024

@vishnu-narayanan
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@suporteprevermed Please add the following information

  • Chatwoot version

  • Installation environment

  • Spec of the machine

  • are there any customization to the code

  • Share more details about your email channel and how you set it up. Which email provider are you using?

@vishnu-narayanan vishnu-narayanan added waiting-for-reply 📮 channel/email Issues related to email channel SMTP/IMAP implementation labels Apr 30, 2024
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Labels
Bug 📮 channel/email Issues related to email channel SMTP/IMAP implementation waiting-for-reply
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