Error with help port in Ukrainian locale

[GrygorievEvgeniy]

Describe the bug

When open article in Ukrainian locale, there is a error. "We're sorry, but something went wrong.
If you are the application owner check the logs for more information."
In logs found error - chatwoot-web.1[1964901]: [0dfc6552-b3f2-4908-94b8-d7e8f3362582] I18n::InvalidLocale ("uk_UA" is not a valid locale):

To Reproduce

1. Create help portal with locale by default Ukrainian
2. Create article
3. Open portal and open article

Expected behavior

No response

Environment

Linux VM

Cloud Provider

None

Platform

Browser

Operating system

Ubuntu 22.

Browser and version

Chrome

Docker (if applicable)

No response

Additional context

No response

[linear]

PR-928 Error with help port in Ukrainian locale

[pranavrajs]

We cannot reproduce this error on our end (v3.6.0). Can you please share a screencast and the version of Chatwoot you are using?

[pranavrajs]

[KonstantinReido]

@pranavrajs, most likely to reproduce the issue you need to open one of the articles, not the main page.

It is the same as my issue #9271

Short explanation:

The code will not work (in Chatwoot's env / rails c)

I18n.with_locale("uk_UA") { puts I18n.t('hello') }

but this will

I18n.with_locale(:uk) { puts I18n.t('hello') }

The codes of languages available for portals (in the dropdown on your UI) should be the same as a result of I18n.available_locales.