Error from API: You need to sign in or sign up before continuing

[davydov87]

Hello!

I want to use the "List all inboxes" method, but I can't get authorized.

I get an error from api: You need to sign in or sign up before continuing.

I add in the header parameter " api_access_token" and the value - my token from the profile.

Is this not correct?

[bernapastorini]

Hello!
Have you solved the problem? If not, please post some more context (ex: the entire request).

[aapeliv]

For posterity: I had this same problem. It was caused by nginx dropping the api_access_token header because it uses underscores. The fix was to add underscores_in_headers on; in the server block in nginx config. See the nginx config in the repo:

chatwoot/deployment/nginx_chatwoot.conf

Line 28 in 4ed1378

underscores_in_headers on;