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@ar7hur we have this in our pipeline for the upcoming releases to make this question optional. At the moment it gets triggered for all contacts who don't have an email set. one hack would be to use. https://www.chatwoot.com/docs/website-sdk#identity-validation |
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What happened with this? My users always get asked for it even if I supplied the email already |
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I've looked through the inbox settings to no avail.
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