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Changing profile photo is impossible #3969

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ghost opened this issue May 11, 2024 · 5 comments
Open

Changing profile photo is impossible #3969

ghost opened this issue May 11, 2024 · 5 comments
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bug Something isn't working

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@ghost
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ghost commented May 11, 2024

I tried to upload my first profile photo from official Android app and it didn't work.

I tried to upload from Google Chrome on desktop and it didn't work either. Well, I saw my photo but it was too big and I couldn't see any buttons.

@ghost ghost added the bug Something isn't working label May 11, 2024
@mary-ext
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mary-ext commented May 11, 2024

Would appreciate it if you actually used the provided issue templates for all these issues you're making.

Screenshot_2024-05-12-05-29-29-00_82cebf612ef3f9a8762672c971adaed4.jpg

@ghost
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ghost commented May 11, 2024

Next time, I promise to do lol

@mary-ext
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mary-ext commented May 11, 2024

There isn't really a next time if you want this issue to be solved, right now I have zero idea which part of the process you're having issues with.

Are you having issues with cropping the image? Are you having issues with picking the image from the gallery, or is it the camera you're having problems with? Are you having issues with saving the profile?

The template helps us so much as it helps you in a. checking if it's a valid issue, b. actually fixing your issue.

There is an edit functionality here, you should copy the issue template and paste it into this issue, then fill out the details ^^

@ghost
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ghost commented May 11, 2024

On mobile, I choose the photo from gallery and say save but it doesn't upload or save. IDK if it's because of image size...

On desktop, I choose the photo but it simply just shows my photo on whole screen and there isn't any buttons to do something.

I will look into template when I have time, sorry btw.

@ghost
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ghost commented May 12, 2024

On Android app, I waited longer and photo was uploaded. We need a screen that says "please wait, loading" etc.

Desktop is still same though.

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