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"Add new account" does not work when username already registered for next index #626

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friedger opened this issue Oct 12, 2020 · 7 comments
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bug Functionality broken bug-p1 Critical functionality broken for many customers, with no clear workarounds

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@friedger
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I have some usernames registered with my pass phrase. Not all are shown in app.blockstack.org, all are shown in browser.blockstack.org.

When clicking on "Add new account" in app.blockstack.org, registering a new username fails.

Screenshot from 2020-10-12 17-48-26

The next index in app.blockstack.org has already a registered username.

app.blockstack.org should try to find existing usernames on the next index.

@whoabuddy
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I am having a similar issue, and I'm trying to understand the best way to approach it.

On browser.blockstack.org, I have my main user name plus two additional names, all three ending with id.blockstack.

On app.blockstack.org, I can only see the main user name and one additional name. The third one does not show up, nor am I sure how to add it.

@markmhendrickson markmhendrickson added bug Functionality broken bug-p1 Critical functionality broken for many customers, with no clear workarounds labels Oct 14, 2020
@markmhendrickson
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@hstove IIRC we should be loading all of the key's usernames upon authentication, not just those created with Connect, correct?

@friedger I believe your screenshot there is unrelated in that you're rate limited. Does it go away if you change networks?

@friedger
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@markmhx I tried on mobile with the same result. I think the error message is wrong.

@aulneau
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aulneau commented Oct 14, 2020

I do remember running into this kind of thing with my IDs, too.

@whoabuddy
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I tried creating a new username, entering the one from my 3rd ID, and receive the message: This username is not available.

There's also no easy way to get back to the Choose an Account screen after clicking Add a new account. I used Alt + Left Arrow but maybe there should be a button?

Screenshot from 2020-10-14 07-52-05

@markmhendrickson
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@friedger any chance there's helpful console logging for when you see the network error above in this scenario?

@whoabuddy mind creating a separate issue for that back button request? 🙏

@markmhendrickson
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I'm closing this as stale

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