Credit Amounts/Gift cards

[Gh0stSnipu]

I found if you apply a credit to someone's account and they make a purchase, that credit is not removed from their account.
Not a hassle if you can catch it before they place another order and use the credit again.

Hi.
I just saw that giftcard system and it´s good but few mistakes..which could end up badly. First of all after paying that gift card for someone, he will get information about it and giftcode which can be applied when purchase, but that giftcard amount aint showing nowhere for customer or admins. Yes i know you can add credits on customer balance but it wount decrease when purchasing items, you need to manually do that and thats bad. Or i missing something?

[syntaxerror]

If you have no clue what's going on, and want support to figure it out, you should use the support forum. Issues is for reporting bugs that you have confirmed to be a bug.

But yes, there is probably something you have missed. First of you have missed making yourself familiar with the documentation and the system settings, like the order status settings in the 'Checkout' part: https://arastta.org/docs/user-manual/system/settings/option

Just point your mouse on the text/question mark for each setting to get a better description of them.

Events are triggered by statuses, which means the order must reach the set status before the event is taking place, and in this case remove the credits spent from the customers credit balance.

Also don't mix/confuse credits and gift cards, they are different things, working in different ways. Anyhow both is surely visible to both customers and admins if you look at the right places.

[Gh0stSnipu]

I dont know how to tell or ask about the situation but lets try this way:
When adding credits 20€(store credits) for customer and customer uses Store credits on buying an item. Yes it shows that example item 20€ and customer uses credit 20€ ok. But it wount register into system that customer has been used store credits and customer still have added credits 20€ after buying an item. And customer can use it again & again. Atm admins needs to "remove" that store credit manually since it wount decrease automatic after using store credits. Same effect is on Giftcards, when someone buys Giftcard for customer lets say 20€ again. That aint register on customer credits (store credits). All those images which you showed yes, it works but it not registering at system and thats a huge problem.

[syntaxerror]

Again, it's not a bug, and this is not a support system - but it's your settings for order status being wrong.

The order status must reach and match your settings before the event is triggered, that withdraws the credits etc. from the customers account. Pending does not by default.