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In order to stay focused on the most relevant issues raised by our developer community, we will begin labeling issues that have been inactive for 6 months or more as "stale" (by applying the "Closing soon" label) and schedule them to be "closed" after 5 days if there is no further activity in the issue.
If you would like to keep an issue open that has been labeled as "Closing soon", please comment on the issue with with details relevant to the situation.
If the issue has been closed, instead of posting a new comment and reopening it, please create a new issue with relevant information and reference the closed issue.
As this feature gets implemented, we will also have a stronger moderating presence on the Issues Tab of this repository so as to identify possible bugs and listen to feature improvement requests.
As a side note, we would like to take this opportunity to remind our community that the GitHub Issues tab is intended for reporting bugs or feature improvements towards the repository and not for individual troubleshooting requests. If you are experiencing issues with our APIs, please open a Support Case, so that our Developer Support will be able to take a closer look at the situation and assist you accordingly.
We appreciate our developer community and look forward to keep working with you all.
Thanks,
Alejandro C
Selling Partner API Developer Support
The text was updated successfully, but these errors were encountered:
Hello everyone,
In order to stay focused on the most relevant issues raised by our developer community, we will begin labeling issues that have been inactive for 6 months or more as "stale" (by applying the "Closing soon" label) and schedule them to be "closed" after 5 days if there is no further activity in the issue.
As this feature gets implemented, we will also have a stronger moderating presence on the Issues Tab of this repository so as to identify possible bugs and listen to feature improvement requests.
As a side note, we would like to take this opportunity to remind our community that the GitHub Issues tab is intended for reporting bugs or feature improvements towards the repository and not for individual troubleshooting requests. If you are experiencing issues with our APIs, please open a Support Case, so that our Developer Support will be able to take a closer look at the situation and assist you accordingly.
We appreciate our developer community and look forward to keep working with you all.
Thanks,
Alejandro C
Selling Partner API Developer Support
The text was updated successfully, but these errors were encountered: