Pygubu-Designer doesn't open up

[gmayo1947]

Hi @alejandroautalan
I am having trouble running the designer. When I start the executable, i get two messageboxes. The first says "Failed to load widget module: Pygubu.Plugins.customkinter.windows". Closing this opens another messagebox which says "Failed to load widget model: pygubu.plugins.customtkinter.widgets". when I close this messagebox, the program shuts down.

Pygubu and Designer were installed via Pip and are the latest available versions (0.31 and 0.36 respectively).
I am running on Windows 10 fully updated and running Python 3.12.

[alejandroautalan]

Hello @gmayo1947 thanks for trying pygubu.

It seems that you have customtkinter installed, what version is it?
Let me know.

Regards
Alejandro A.

[gmayo1947]

Hi @alejandroautalan
The installed version of customtkinter is 5.2.1.
There is no doubt that that it is ctk that is the issue. If i uninstall ctk, then the program runs as expected. I did try installing an earlier version (5.2.0) but had the same problem with plugin failure.

[gmayo1947]

hi @alejandroautalan
With a bit more searching , it appears that customtkinter is not compatible with Python 3.12, at least not at the moment. Uninstalling it will provide a temporary fix until there is an update.

[gmayo1947]

On the customtkinter gihub site, some mentioned installing the packaging module - pip install packaging. After installing this package, this seems to resolve the issue and pygubu-designer now opens.

[alejandroautalan]

Thank you @gmayo1947 for the information.
I will do some research also, to keep the plugin working.