Can't spend coins

[budabura]

After buying zcash on the exchange, information about zcash entering Zepio appeared, but I can’t spend coins. I thought the matter was in confirmations, but all incoming transactions are confirmed. Coins simply do not appear and hang in unconfirmed.

Also, after the next purchase to the same zcash wallet and the transfer of part of the coins, the remaining part disappeared from the wallet and also is hung in unconfirmed.

Please help me to resolve the issue!

[andrerfneves]

@budabura did you end resolving this issue? Could you give us the logs you receive from Zepio when you encounter this situation?