[bug] Unable to update from 6.5 v1 to 7v1

[RajasekaranJeni]

Hi,

Currently running Yetiforce 6.5 v1 and it shown the update for the version 7.

When i click the install package, always it shows the error page.

Yetiforce Version: 6.5 v1
php version: 8.1.26
Database version: mysql 8.3
OS: Wamp server : 3.3.3

If i install the yetiforce 7 separately everything is working fine.

Cloud you please share the procedure to update it without losing the data.

Thanks & regards,
Rajasekaran.

[rskrzypczak]

I can't help here without logs.
share log data: cache/logs/updateLogsTrace.log, cache/logs/Importer.log, cache/logs/system.log

[RajasekaranJeni]

hi,

please find the attached log files.

system.log

updateLogsTrace.log

Importer.log

Thanks.

[RajasekaranJeni]

hi,

I tried to setup the new test environment for testing the upgradation process.

Installed 6.5 and tried to update to ver 7. This environment doesnt have any data or any customization. But still the upgradation was failed.

please find the log files for the same.

webserviceErrors.log
system.log
update.log
updateLogsTrace.log

kindly guide me to fix this upgrdation error.

Thanks & Regards,
Rajasekaran.

[Andrew-W-Robinson]

I have the same issue on my test version.

[RajasekaranJeni]

I have the same issue on my test version.

Hi,

I updated using this link manually and it was updated from 6.5 to 7 successfully.
https://api.yetiforce.eu/download/crm/UpdatePackages/6.5.0_to_7.0.1_v1

Please try the same.