Encountering Error "Failed to get claims for token"

[kbjwes77]

Using NodeJS v16.14.0 with Express and node-fetch to interface with the VBC API. I've successfully subscribed to a few of the APIs and successfully authenticated using the Authorization Code Grant walk-through. I've tested this using both the API Console and my NodeJS application, the token I've exchanged using the authorization code callback url and the token on the API Console page match. No matter what I do, I get a similar error response across all API endpoints, similar to the following:

{"code": "14-401-0000", "message": "Failed to get claims for token", "severity": "ERROR"}

• Here's a screenshot of the error message from the API Console after I successfully authenticated and used the Try It Out! button for the /self/account/ endpoint which is under the 'VonageIntegrationSuite - v1' API group:

• Here's a screenshot from my NodeJS application console attempting to reach the same API endpoint:

I'm certain I've subscribed to this API group, and the API subscription state is set to Unblocked. My account is active and the token is not expired.

Anything I'm doing wrong? @tbass134