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[Bug]: Coop balance not updated on the home screen, wrong balance returned #962

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suemnjeri opened this issue Feb 23, 2023 · 1 comment
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bug Something isn't working

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@suemnjeri
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Description

When I connect the coop account for the first time, the app asks for the balance and returns it. However, first time the wrong account balance is returned. However when I request for the balance again and all other subsequent times, the correct account is returned.
The app also never updates the balance on the hope screen next to the bank account, but only shows a dash.

Steps to reproduce

  1. Open stax app
  2. Add a new account: Coop bank(I deleted/removed the account if I had added it before).
  3. Request balance to connect
  4. Provide the pin
  5. Wait for the message

Expected result

The app returns the correct account balance and updates it on the home screen.

Actual result

The app returns the balance but for the wrong account. The balance is also never updated on the home screen.

Link to screenshots/screen recordings

https://drive.google.com/file/d/1ICCnn7yn7TTyuoujONTX7W4O1gbnDxgX/view?usp=drivesdk

Suggested solution

Ensure that everytime the app connect to coop account, it chooses the right account number out of the two present ones, in my case it's choice 2.

Device name

Huawei y5 2019

Android OS

9

App version

1.19.6

Config version

No response

Is your phone dual SIM or single SIM?

Dual SIM

Which telco are you using for this transaction?

Safaricom

Stax device ID or email address

suemnjeri@gmail.com

@suemnjeri suemnjeri added the bug Something isn't working label Feb 23, 2023
@jimiegha
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Can you take a look at this? @davkutalek

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