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A chatbot that can make it easy to access and understand veterans resources, such as ones found on va.gov and other support websites. This could be done via facebook, or for the website itself, and would answer questions that don't necessarily need human help, but guidance with a human feel to it.
Perhaps we need to narrow down the scope - addressing all the issues a veterans can face is a bit much for a hackathon.
I really like the idea of attempting to unify information sources through the use of a bot. This is a key area of investment in the private sector in large part due to the ease of use and understandability factors you mentioned. There is a swath of resources available for development, including a couple below:
The BIG IDEA is that online, mobile, and AI technology resources can help veterans access resources and secure the benefits to which they are entitled to make a successful transition from military to civilian life.
A chatbot that can make it easy to access and understand veterans resources, such as ones found on va.gov and other support websites. This could be done via facebook, or for the website itself, and would answer questions that don't necessarily need human help, but guidance with a human feel to it.
Perhaps we need to narrow down the scope - addressing all the issues a veterans can face is a bit much for a hackathon.
The chatbot design playbook might be helpful.
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