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Bad Gateway 502 #1534

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mti1313 opened this issue Dec 7, 2023 · 21 comments
Open

Bad Gateway 502 #1534

mti1313 opened this issue Dec 7, 2023 · 21 comments

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@mti1313
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mti1313 commented Dec 7, 2023

Every time I click on a component from the search results it times out with 502 error.

@cjmyers
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cjmyers commented Dec 7, 2023

I've restarted the server. Please try again.

@willfoerster
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I'm having the same issue, but it extends to more than just the components. I get the same error when I try to open my collections, create a new collection, and try to access other things like the iGEM Parts registry.

@cjmyers
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cjmyers commented Feb 20, 2024

I've restarted the server. Please try again.

@willfoerster
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It works now. Thank you!

@beastypants
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This issue seems to be occurring again. I cannot open my collections

@cjmyers
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cjmyers commented Feb 28, 2024

I'm sorry for your trouble. I've restarted the server.

@gareththomasnz
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Please restart the server - I have the 502 all day yesterday & again today when trying to view my private submissions - thanks

@cjmyers
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cjmyers commented Mar 9, 2024

Please try now

@ykho001
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ykho001 commented Mar 13, 2024

We've also seen the same issue recently - on both SBH and devSBH - could you restart the server please? Thank you!

@cjmyers
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cjmyers commented Mar 13, 2024

They appear to be up now. Can you retry? Also, you might experiment with https://dev2.synbiohub.org.

@gareththomasnz
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It worked for me a day or two back

@ykho001
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ykho001 commented Mar 15, 2024

The sites (SBH and devSBH) loaded yesterday, but still hit the bad gateway error when we looked into collections (tried SEGA and iGEM). Today, straight to 502 bad gateway for both.
Managed to have a look at dev2SBH yesterday too - it looks very close to what you previewed to us previously! - but today, it also doesn't load (just blank screen).

@cjmyers
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cjmyers commented Mar 15, 2024

Sorry about that. There was a rogue process that I had to kill. I think it is working now.

@SharonVarughese
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Hi. Can you restart the server please? Its appears I'm getting a 502 error.

@cjmyers
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cjmyers commented Mar 17, 2024

It should be back up

@ykho001
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ykho001 commented Mar 22, 2024

Hi, can you restart the server again please? 502 for the first two, timeout for dev2.
Thank you!

@cjmyers
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cjmyers commented Mar 22, 2024

Restarted

@ykho001
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ykho001 commented Mar 25, 2024

Hi again, can you restart the server again please? Thanks again.
(Do you know what's causing the 502 error, or a product of just ongoing development?)

@cjmyers
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cjmyers commented Mar 25, 2024

Rebooted

Not sure why, looking into it

@ykho001
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ykho001 commented Apr 29, 2024

Hi, can you reboot the server again, thanks!

@cjmyers
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cjmyers commented Apr 29, 2024

It does not seem down to me. I can access it.

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7 participants