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DB Error During Install. #925

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GoldenHeartVA opened this issue Aug 16, 2023 · 3 comments
Open

DB Error During Install. #925

GoldenHeartVA opened this issue Aug 16, 2023 · 3 comments
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@GoldenHeartVA
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Describe the bug
I was installing the latest version and received an error during the installation process where the DB fails, when pressing back this is sometimes met with a 504.

To Reproduce
I do not know if you will be able to reproduce
This is done during the installation when it is generating the DB_Schema
image

After MANY setting changes it still errors after 1min 40seconds, when all timeout thresholds are above that.

Additional context
Errors from the error log:
[Wed Aug 16 02:18:56.257081 2023] [proxy_fcgi:error] [pid 1115913:tid 140405122057984] (70007)The timeout specified has expired: [client IP.AD.DR.ESS:0] AH01075: Error dispatching request to : (polling), referer: https://invoicing.domain.tld/install/config
[Wed Aug 16 02:24:35.175433 2023] [proxy_fcgi:error] [pid 1115913:tid 140404754212608] (70007)The timeout specified has expired: [client IP.AD.DR.ESS:0] AH01075: Error dispatching request to : (polling), referer: https://invoicing.domain.tld/install/install

@pierredup
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@GoldenHeartVA are you installing the distribution on a server or using docker? The first thing that comes to mind when seeing the error log, is that the database server might not be accessible. Are you using a database instance on a separate server or is it running on the same server? Can you access the database from the instance where you are trying to install SolidInvoice?

@GoldenHeartVA
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GoldenHeartVA commented Aug 16, 2023

I am installing this distro on a server not using docker. The DB server is localhost and is accessible, I know this as when I would make changes to the server to increase thresholds I would have to log in to the DB to drop the tables to attempt to try again. Apologies for the short reply please let me know if you need any other information.

@nf032
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nf032 commented Sep 6, 2023

Running into the same issue here - SolidInvoice is able to connect to the DB as when I omit putting in a password, it provides an error saying that the user needs a password to access MySQL

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