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Visualization problems on channels on android app #2478

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javisol opened this issue Sep 11, 2019 · 0 comments
Open

Visualization problems on channels on android app #2478

javisol opened this issue Sep 11, 2019 · 0 comments

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@javisol
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javisol commented Sep 11, 2019

Describe the bug

Whenever I access via android app to channels I get an "unauthorized" pop-up. If I do the same using web browser there is no problem.
Furthermore, I access a channel using the app, I get the unauthorized pop-up but then I write some text and this text appears normally on web browser.
Channel text preview is visible on android app, so it's files, mentions, etc. I get the "unauthorized" just in the standard chat view of the channel.
Private groups and person-to-person chats work like a charm.
I've tried several versions on several android devices (spanish language) and I've tried logging out from all sessions and devices and uninstall/reinstall with no success.

To Reproduce

  1. Go to android app.
  2. See channels and chats view. Message previews are ok.
  3. Click on a channel
  4. Get unauthorized pop-up (toast). No content show.
  5. Click on top title and then "files". File are shown.
  6. Repeat steps 1-5 on a web browser and there is no "unauthorized" toast and chats are shown.

Expected behavior

The same behaviour in app than in browser

Devices and Versions

Your Rocket.Chat.Android version: 3.5.1 (2077)
Your Rocket.Chat Server version: 1.3.2

Mobile device model and OS version: Xiaomi mi5 android 8.0.0 (miui global 10.2.2.0)

Additional context

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