Add a "Hopefully not Frequently Asked Questions" Section

[seamustuohy]

I was reading through Cases.lu's Need Help section and I realized that we have somewhat of an "expert level" index. If there was a list of questions that were written from the perspective of a non-expert person (A rapid response FAQ) that would lead them to the right section it might be an easier entry point for some users.

It might be something to explore during the next time we meet up.