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Clarification request about Action tracking #907

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glazfab-dev opened this issue Jan 30, 2024 · 0 comments
Open

Clarification request about Action tracking #907

glazfab-dev opened this issue Jan 30, 2024 · 0 comments
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question More of a question than an issue.

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glazfab-dev commented Jan 30, 2024 •
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Description
OWA is installed (self-hosted) on our website. Page views, Clicks and DomStreams are captured via the javascript tracker, whereas Actions are using the PHP SDK. Results seems to show accurately in the Dashboard. However, close inspection of the Actions data in database reveals unexpected results. Since there is no detailed documentation of the database model, it is difficult to clarify.

The owa_action_fact table seems obviously linked to owa_session table. But inspecting the data, it seems that no owa_action_fact.session_id value matches a value in owa_session.id. As a result, no joint is possible between the two tables. How can that be? Is it that I'm missing something in the model, or because of a faulty implementation of actions?
@glazfab-dev glazfab-dev added the question More of a question than an issue. label Jan 30, 2024
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