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getAsFileAsync 2x slower on safari desktop outlook client than on OWA on same computer/mail #4436

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kbrilla opened this issue May 10, 2024 · 1 comment
Open

getAsFileAsync 2x slower on safari desktop outlook client than on OWA on same computer/mail #4436

kbrilla opened this issue May 10, 2024 · 1 comment
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@exextoc
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Area: Outlook Issue related to Outlook add-ins Status: in backlog Issue is being tracked in the backlog but timeline for resolution is unknown

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@kbrilla
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kbrilla commented May 10, 2024 •
edited

getAsFileAsync is 2x slower on safari desktop outlook client than on OWA on same computer/mail
Mail of around 15MB takes 12 seconds to download on OWA(Safari/Chrome too) - still very slow but on desktop client it takes 22 seconds. Same mail, sam network, computer etc.

Your Environment

  • Platform [PC desktop, Mac, iOS, Office on the web]: Mac and OWA
  • Host [Excel, Word, PowerPoint, etc.]: Outlook
  • Office version number: latest
  • Operating System: MacOS 17
  • Browser (if using Office on the web): Safari

Expected behavior

Same perfomrance, still mayby better one?
@microsoft-github-policy-service microsoft-github-policy-service bot added the Needs: triage 🔍 New issue, needs PM on rotation to triage ASAP label May 10, 2024
@exextoc exextoc added Needs: attention 👋 Waiting on Microsoft to provide feedback Area: Outlook Issue related to Outlook add-ins and removed Needs: triage 🔍 New issue, needs PM on rotation to triage ASAP labels May 10, 2024
@exextoc exextoc self-assigned this May 10, 2024
@mmanjaree-msft
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Thanks for reporting this. We have put this issue in our backlog but unfortunately, we do not have any timelines to share at this point.
Internal Tracking id : 8983775

@exextoc exextoc added Status: in backlog Issue is being tracked in the backlog but timeline for resolution is unknown and removed Needs: attention 👋 Waiting on Microsoft to provide feedback labels May 13, 2024
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@exextoc exextoc

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Area: Outlook Issue related to Outlook add-ins Status: in backlog Issue is being tracked in the backlog but timeline for resolution is unknown
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@kbrilla @exextoc @mmanjaree-msft