facing similar issue when navigating to chat tab on new teams

[rahulzycus]

in my case

1. Redirecting to Chat context from other Tab with the click of a button.
2. Tab contains button called 'View details' - on clicking it, user should be redirected to Chat window.

3. using @microsoft/teams-js package version - "@microsoft/teams-js": "^2.2.0",
   with a call to pages.navigateToApp() functions -pls refer attached screenshot
   const navPromise = pages.navigateToApp({
   appId: "OurAppId",
   pageId: ""
   })
4. not throwing any error, just comes out of the function and starts loading then stuck..
5. note - if try to go manually to the chat tab "page says"- there was a problem reaching this app.

Can you please let me know in which version the bug has been fixed ? We're facing similar issue.

Our use case -

1. Redirecting to Chat context from Tab with the click of a button.
2. Tab contains button called 'See actions' - on clicking it, user should be redirected to Chat window.
3. We're using @microsoft/teams-js package with a call to pages.navigateToApp() functions - refer attached screenshot
4. It doesn't throw any error, just comes out of the function.

Teams-js version -
$ grep -i teams-js package.json
"@microsoft/teams-js": "^2.2.0",

Can you @Nivedipa-MSFT please check and point us to the solution ? Thank you.

Originally posted by @sohamzycus in #1247 (comment)

[ChetanSharma-msft]

Hello @rahulzycus - Thanks for raising your query.
We will check on it and let you know the updates.

[Prasad-MSFT]

Hi @rahulzycus - Using this sample, we checked the functionality of pages.navigateToApp() function in New Teams and observed that it is working fine.

        app.initialize().then(app.getContext).then((context) => {
            if (pages.currentApp.isSupported()) {
                const navPromise = pages.currentApp.navigateToDefaultPage();
                navPromise.
                    then((result) => { console.log("This is Default Page") }).
                    catch((error) => { console.log("error", error) });
            }
            else {
                const navPromise = pages.navigateToApp({ appId: externalAppId, pageId: "default_tab", subPageId: "" });
                navPromise.
                    then((result) => { console.log("Navigation Successfull", result) }).
                    catch((error) => { console.log("error", error) });
            }
        });

Tested in Microsoft Teams version 24093.1900.2795.5438.
The client version is 49/24040311800.

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