Request-a-Team V2 - An unknown error occurred.

[dcrockin01]

Description

So, every time I try to run this app I get an error from the app at the top of the screen saying: an unknown error occurred. I have no idea what causes this, but sometimes it happens and sometimes not. Very inconsistent.

I believe, it has something to do with this count rows line of code for Sensitivity Labels:

Set(
gblEnableSensitivity,
If(
Lower(
LookUp(
'Team Request Settings',
Title = "EnableSensitivityLabels"
).Value
) = "true" && CountRows(
Filter(
'IP Labels',
Enabled = true
)
) > 0,
true,
false
)
);

That entire segment is giving alerts saying that count rows is not supported.

Steps to reproduce

1. Go through deployment steps
2. Run the app
3. Error will appear at the top of the screen

Expected results

All drop down menus and everything should start working, but don't.

Actual Results

Nothing in the app works, aside from switching between screens. Selecting anything and everything that has a drop-down box does nothing.

Solution component

Power App

Operating system (environment)

Windows

Additional Info

Was also getting a lot of these when inspecting the page:

[soldier9945]

Bump

I have the exact same problem and I'm lost. We have tried to find the source of the problem with a colleague but... .that was useless.

Would love some feedback from people who have found a solution?

[soldier9945]

Hello @dcrockin01

May I suggest having a look at Issue 336?

One of the errors I see on your screenshot has been discussed about there. The problem is Caching. You have to go to your app, go to Information and delete all the older versions but the latest. There is also a "Live" Tag on one of the versions, I don't know how this works exactly but it may be indeed a cache-and-wait type of problem.