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watermark could not be removed #715

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mockorz opened this issue Mar 13, 2024 · 2 comments
Open

watermark could not be removed #715

mockorz opened this issue Mar 13, 2024 · 2 comments
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@matveevms

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@mockorz
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mockorz commented Mar 13, 2024

I edited the file online using OnlyOffice, and the changes were successfully saved through the callback interface. However, when I downloaded the file, I found that the watermark could not be removed, while it was possible to remove the watermark from the original document.
@mockorz mockorz changed the title watermask could not be removed watermark could not be removed Mar 13, 2024
@matveevms
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Hello, @mockorz
We need a little more information.
Was it a standard watermark or a custom one? Is it possible to provide a document on which the problem is repeated?

@Rita-Bubnova Rita-Bubnova added the waiting feedback Issues that we waiting to be answered from author of issue label Mar 13, 2024
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mockorz commented Mar 14, 2024

it was a custom watermark.
test_file.docx

@Rita-Bubnova Rita-Bubnova removed the waiting feedback Issues that we waiting to be answered from author of issue label Mar 14, 2024
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@Rita-Bubnova @mockorz @matveevms